Hospice Facts & Statistics

Updated November 2002


  1. HOSPICE ORIGINS

    Hospices provide palliative care, as opposed to curative care. Hospice services include supportive medical, social, emotional, and spiritual services to the terminally ill, as well as support for the patient's family. The care is primarily provided in the patient's home to allow peace, comfort, and dignity. Hospice care relies on the combined knowledge and skill of an interdisciplinary team of professionals—physicians, nurses, medical social workers, therapists, counselors, and volunteers—who coordinate an individualized plan of care for each patient and family. Hospice reaffirms the right of every person and family to participate fully in the final stage of life.

    While the hospice concept dates to ancient times, the American hospice movement did not begin until the 1960s. The first hospice in the United States, The Connecticut Hospice, began providing services in March 1974.

  2. TYPES OF HOSPICE

    The Medicare program identified 2,265 hospices as of January 2002. There are also an estimated 200 volunteer hospices in the United States. As of February 1998, 44 states licensed hospices.1 In 1998, hospices served 579,801 Medicare patients throughout the United States.2 Less is known about the hospices that do not participate in the Medicare or Medicaid programs, as the rules and regulations for licensure vary by state.

  3. HOSPICE PARTICIPATION IN MEDICARE

    Congress enacted legislation in 1982 creating a Medicare hospice benefit (PL 97-248, §122). Hospice services may be provided to terminally ill Medicare beneficiaries with a life expectancy of six months or less "if the disease runs its normal course." Effective with the enactment of the Balanced Budget Act of 1997 (PL 105-33) the Medicare hospice benefit is divided into the following benefit periods:


    The beneficiary must be recertified as terminally ill at the beginning of each benefit period. The following covered hospice services are provided as necessary to give palliative treatment for conditions related to the terminal illness: nursing care; services of a medical social worker, physician, counselor (including dietary, pastoral, and other), and home care aide and homemaker; short-term inpatient care (including both respite care and inpatient care for procedures necessary for pain control and acute and chronic system management); medical appliances and supplies, including drugs and biologicals; physical and occupational therapies; and speech-language pathology services. Bereavement service for the family is provided for up to 13 months following the patient's death.

    Medicare hospice participation has grown at a dramatic rate, largely as a result of a 1989 Congressional mandate (PL 101-239, §6005) that increased rates by 20%. From 1984 to January 2002, the total number of hospices participating in Medicare rose from 31 to 2,265—more than a 73-fold increase (see Table 1). Of these hospices, 1,003 are freestanding, 690 are home health agency-based, 552 are hospital-based, and 20 are skilled nursing facility-based. Table 2 shows the calendar year 1999 distribution of Medicare-certified hospices by state, as well as number of patients, total charges, and program payments.

TABLE 1: Number of Medicare-certified Hospices, by Auspice, 1984-2001
Year HHA HOSP SNF FSTG TOTAL
1984 n/a n/a n/a n/a 31
1985 n/a n/a n/a n/a 158
1986 113 54 10 68 245
1987 155 101 11 122 389
1988 213 138 11 191 553
1989 286 182 13 220 701
1990 313 221 12 260 806
1991 325 282 10 394 1,011
1992 334 291 10 404 1,039
1993 438 341 10 499 1,288
1994 583 401 12 608 1,604
1995 699 460 19 679 1,857
1996 815 526 22 791 2,154
1997 823 561 22 868 2,274
1998 763 553 21 878 2,215
1999 762 562 22 928 2,274
2000 739 554 22 960 2,273
2001 690 552 20 1,003 2,265
Source: Centers for Medicare and Medicaid Services (CMS), Health Standards and Quality Bureau (April 2002).
Notes: Home health agency-based (HHA) hospices are owned and operated by freestanding proprietary and nonprofit home care agencies. Hospital-based (HOSP) hospices are operating units or departments of a hospital. Skilled nursing facility-based (SNF) hospices are operating units or departments of a skilled nursing facility or nursing facility. Freestanding (FSTG) hospices are independent, mostly nonprofit organizations.
TABLE 2: Number of Medicare-Certified Hospices and Program Payments, by State, 1999
State No. of Hospices Persons Total Charges ($thousands) Program Payments ($thousands)
AL 66 9,905 67,190 65,904
AK 2 81 391 376
AZ 37 13,811 83,953 76,896
AR 55 5,010 30,722 27,671
CA 186 44,570 255,002 241,846
CO 39 7,734 38,784 36,796
CT 28 4,808 32,192 28,761
DE 5 1,472 7,686 7,582
DC 4 530 2,598 2,516
FL 41 50,203 300,973 298,163
GA 94 11,720 69,214 64,554
HI 7 1,308 5,747 5,734
ID 26 1,718 8,761 8,660
IL 98 21,448 111,622 104,382
IN 60 8,658 47,915 44,881
IA 59 5,873 29,818 28,171
KS 35 4,926 23,589 22,447
KY 29 7,440 42,920 42,815
LA 38 5,747 29,108 27,325
ME 16 1,008 5,331 5,012
MD 31 6,702 30,344 30,162
MA 42 8,805 42,837 41,410
MI 80 20,825 112,066 105,821
MN 63 7,389 38,950 38,021
MS 41 4,405 35,909 33,192
MO 66 10,170 48,739 43,790
MT 18 1,307 7,378 6,803
NE 29 2,748 12,886 12,214
NV 7 3,421 18,210 17,892
NH 20 1,559 8,086 7,735
NJ 42 11,617 60,269 58,820
NM 26 3,348 20,330 19,328
NY 54 21,671 129,625 124,326
NC 71 11,997 79,717 71,459
ND 15 962 4,026 3,712
OH 93 24,476 126,148 114,760
OK 66 8,538 54,742 53,117
OR 41 7,906 36,270 35,308
PA 117 23,609 122,077 114,807
RI 7 1,680 8,340 8,180
SC 32 5,946 36,747 32,589
SD 14 817 4,133 3,600
TN 62 6,469 36,916 33,299
TX 140 33,763 204,464 192,199
UT 21 2,210 11,796 11,258
VT 9 665 2,405 2,385
VA 46 8,063 44,650 41,906
WA 28 9,081 47,144 45,688
WV 20 3,189 17,520 16,950
WI 52 8,044 40,858 38,879
WY 15 441 2,671 2,366
Source: CMS, Office of Information Services: Data from the Medicare Decision Support System; data development by the Office of Research, Development, and Information (October 2002).
Note: Medicare program payments represent fee-for-service only; that is, program payments exclude amounts paid for managed care services. Numbers may not add to totals because of rounding.


  1. REVENUE

    The nation's expenditures for health care are projected at $1,423.8 billion in 2001.3 Although little information is available specifically on the total national expenditure for hospice, detailed data are available on Medicare hospice expenditures and utilization. Some data also are available on hospice spending under the Medicaid program. In addition to Medicare and Medicaid, some hospice revenues come from private insurance companies. Community donations and grants also contribute to the revenue base, often to fund unreimbursed care and hospice services for patients with little or no insurance. Table 3 shows the breakdown of 1998 hospice expenditures by sources of payment.

TABLE 3: Distribution of Hospice Primary Payment Source, 2000
Source of Payment Percent
Medicare 70.2
Medicaid/MediCal 4.4
Private Insurance 9.9
Out of pocket 0.2
Other 0.9
Unknown 14.4
Source: US Department of Health and Human Services, Centers for Disease Control and Prevention, National Center for Health Statistics, 2000 National Home and Hospice Care Survey, CD-ROM Series 13, No. 31. July 2002.
    1. Medicare Spending and Utilization

      The hospice Medicare benefit represents a small proportion of the total Medicare spending. In 2001, 1.4 percent of total benefit payments were estimated to have been spent on hospice care (see Table 4). The 2002 projections indicate that hospice care will continue to be a small proportion of the total Medicare spending. About 44% of the estimated $236 billion in Medicare spending in fiscal year 2001 and nearly 45% of the projected $247 billion spending in fiscal year 2002 goes to hospitals and about 17% of Medicare spending is for physician services in both years.

TABLE 4: Medicare Benefit Payments, FY2001 and FY2002

2001 (Estimated)
2002 (Projected)
Amount Amount ($millions)
Percent of Total
Amount ($millions)
Percent of Total
Total Medicare Benefit Payments* 236,493 100.0 246,721 100.0
Part A
Hospital care 93,236 39.4 98,708 40.0
Skilled nursing facility 12,426 5.3 14,241 5.8
Home health 4,061 1.7 5,876 2.4
Hospice 3,419 1.4 3,756 1.5
Managed care 22,837 9.7 18,852 7.6
TOTAL 135,979 57.5 141,432 57.3
Part B
Physician 40,380 17.1 42,548 17.2
Durable medical equipment 5,263 2.2 5,954 2.4
Carrier lab 2,361 1.0 2,533 1.0
Other carrier 8,422 3.6 9,787 4.0
Hospital 10,104 4.3 11,177 4.5
Home health 5,241 2.2 7,359 3.0
Intermediary lab 1,996 0.8 2,080 0.8
Other intermediary 7,499 3.2 7,942 3.2
Managed care 19,249 8.1 15,908 6.4
TOTAL 100,514 42.5 105,289 42.7
Source: CMS, Office of the Actuary, FY 2003 President's budget (February 2002).
*Part A total does not include peer review organization payments. Figures may not add to totals due to rounding.
      With the growth in Medicare-certified hospices, there are concomitant increases in Medicare's total reimbursement to hospices. Table 5 shows the FY 2001 distribution of hospice utilization by type of hospice. Freestanding hospices served a majority of the hospice recipients. In contrast, skilled nursing facility-based hospices served the fewest number of hospice clients. In 2001, over 40 million aged and disabled persons were enrolled in the Medicare program. For the federal fiscal year ended September 30, 2001, 579,801 enrollees received hospice services, which is nearly ten times the number of hospice recipients in 1989 (see Table 6).

TABLE 5: Medicare Hospice Outlays, Clients, and Days per Client, by Type of Agency, FY 2001
Auspice Percent of Outlays Number of Clients Average Days per Client
Freestanding 61.7 338,639 53.8
Hospital-based 14.9 94,348 45.2
Skilled nursing facility-based 0.6 3,619 43.7
Home health agency-based 22.7 143,195 43.9
TOTAL 100.0 579,801 49.9
Source: CMS, Office of the Actuary, Center for Health Plans and Providers (September 2002).
Note: The total for average days per client is weighted by the number of beneficiaries in each hospice type.

TABLE 6: Medicare Hospice Outlays, Clients, and Days per Client, FY89-FY 2001
Fiscal Year Outlays ($millions) Number of Clients Average Days per Client Average Dollar Amt per Client
1989 205.4 60,802 44.8 $3,020
1990 308.8 76,491 48.4 4,037
1991 445.4 108,413 44.5 4,108
1992 853.6 156,583 56.1 5,452
1993 1,151.9 202,768 57.2 5,681
1994 1,316.7 221,849 58.9 5,935
1995 1,830.5 302,608 58.8 6,049
1996 1,944.0 338,273 54.5 5,747
1997 2,024.5 374,723 50.1 5,402
1998 2,171.0 401,140 47.6 5,412

1999

2,435.1 445,146 44.5 5,471
2000 2,895.5 513,840 47.3 5,635
2001 3,610.7 579,801 49.9 6,228
Source: CMS, Office of the Actuary, Center for Health Plans and Providers (September 2002).
      Medicare hospice expenditures climbed from $205.4 million in 1989 to more than $3.6 billion in FY 2001 (see Table 6). Although the number of hospice users increased to 579,801 in FY 2001, the average stay declined slightly from 50.1 days in FY97 to only 49.9 days in FY 2001.

      The need for Medicare-certified hospices will continue to rise due to an aging population, the increasing interest and concern about end-of-life care, and rising health care costs. More importantly, both medical professionals and the general public are choosing hospice care over other forms of health care delivery because of its holistic, patient-family, in-home-centered philosophy.

      The Medicare fiscal intermediary calculates each hospice's cap amount by multiplying the adjusted cap amount by the number of Medicare beneficiaries who elected to receive hospice care from that hospice during the cap period, a 12-month period ending September 30 of each year. Each hospice must refund Medicare payments in excess of this aggregated cap amount.

      Medicare payments for hospice services are made on a prospective basis under four levels of care and adjusted by an area wage index. This local adjustment is necessary to permit payment of higher rates in areas with high wage levels, and proportionately lower rates in areas with wage levels below the national average. Industry representatives, including the Hospice Association of America, participated in a negotiated rulemaking process with the Health Care Financing Administration to derive a new wage index. This new wage index, which for a period consisted of a blend of the old and the new area wage index, is now based on hospital wage data.

      The Medicare hospice rates also vary according to the level of care furnished to the beneficiary. The FY 2003 published payment rates, which are adjusted by the hospital market basket index, are as follows. Section 321 of the Benefits Improvement and Protection Act of 2000 (BIPA) included a provision which amended Section 1814(i)(1)(C)(ii)(IV) mandating a five percent increase in the hospice rates for FY 2001. This increase continues as part of the hospice base rate. The current rates, effective October 1, 2002, are listed below:


      Table 7 shows the distribution of Medicare hospice expenditures and utilization by the type of care. Table 8 provides the average Medicare reimbursement per unit of care for the four categories of hospice care and hospice-related physician services.

TABLE 7: Medicare Hospice Utilization, Type of Care, FY98—FY 2001
Type of Care Units of Care
FY98
Units of Care
FY99
Units of Care
FY 2000
Units of Care
FY 2001
Percent Change
FY98-FY 2001
Routine days
18,454,749
20,236,689
23,498,838
27,965,245
51.5
Continuous hours
1,303,204
1,398,793
1,826,803
2,228,472
71.0
Inpatient respite days
47,905
49,530
54,332
62,810
31.1
General inpatient days
502,199
565,875
655,753
756,583
50.7
Physician procedures
204,624
243,270
291,648
365,202
78.5
Source: CMS, Office of the Actuary, Center for Health Plans and Providers (September 2002).
 
TABLE 8: Average Medicare Reimbursements for Hospice Care, FY98—FY 2001


FY98
FY99
FY 2000
FY 2001
Routine home care (per day) $ 102.09 $104.00 $106.73 $112.06
Continuous home care (per hour) 24.69 24.93 25.39 26.77
Inpatient respite (per day) 108.00 114.00 128.00 128.33
General inpatient care (per day) 463.40 445.00 448.86 475.13
Physician services (per procedure) 65.50 81.50 69.67 65.75
Source: CMS, Center for Health Plans and Providers (September 2002).
Note: Average reimbursements based on total outlays and total units of care.
      Medicare payments to hospices are subject to an overall aggregate "cap amount." The cap amount is adjusted annually for inflation or deflation. For the fiscal year ending October 31, 2001, the cap amount is $17,390.89.

    1. Medicaid Spending for Hospice

      As is true for Medicare, hospice services represent a relatively small part of total Medicaid payments. Table 9 shows that of the more than $153 billion in Medicaid vendor payments, 40.1 percent went for hospital and skilled nursing facility services. Hospice is an optional Medicaid service, currently available in 46 states (see Table 10). In FY99, hospice services comprised only 0.2% of total Medicaid payments.

TABLE 9: Medicaid Payments, by Type of Service, FY99

Amount ($millions) Percent of Total
Inpatient hospital 22,182.3 14.5
Nursing home 33,113.4 21.6
Physician 6,535.5 4.3
Outpatient hospital 6,074.7 4.0
Home health 10,923.3 7.1
Hospice (b) 345.2 0.2
Prescription drugs 16,566.8 10.8
ICF (MR) services (c) 9,326.2 6.1
Other 48,221.9 31.5
Total payments (a) 153,289.4 100.0
Source: CMS, Division of Medical Statistics. Data are from MSIS (Formerly Form HCFA-2082), with the exception of hospice data, which are from Form CMS-64. (www.cms.gov, October 2002).
Notes: (a) Total outlays include hospice outlays from the Form CMS-64 plus payments for all service types included in the MSIS, not just the eight service types listed. Hawaii did not report MSIS data for FY99 (b) Hospice outlays come from Form CMS-64 and do not include Medicaid SCHIP. All other expenditures come from the MSIS. The federal share of Medicaid's hospice spending is $197.2 million, or 57.1% of the total FY99 Medicaid hospice payments. (c) ICF is intermediate care facilities.
TABLE 10: Number of States Offering Hospice Under Medicaid, 1987-1999
Year Total
Number
States Added States Dropped
1987 6 FL, KY, MI, MN, ND, VT
1988 15 DE, HI, IL, MA, NE, NY, NC, RI, TX, WI MN
1989 24 AZ, CA, GA, ID, KS, MO, MT, PA, TN, UT NE
1990 32 AL, AK, IA, MD, MN, NM, OH, VA, WA TN
1991 34 CO, MS, TN AK
1992 35 NJ
1993 36 DC, WV AZ
1994 38 OR, WY
1995 40 AK, SC
1996 41 AR
1997 42 IN
1998 44 AZ, NV
1999 44
2002 46 TN, MN  
Source: 1987-1999 data National Hospice Organization; 2002 data Hospice Association of America, October 2002.
      Medicaid hospice expenditures totaled $345 million in FY99, an increase of 6.2% from the $325 million spent in FY98 (see Table 11).

TABLE 11: Medicaid Hospice Outlays, FY87 - FY99
Fiscal Year Outlays ($millions) Annual Percent Change
1987 1.5 n/a
1988 3.9 165.4
1989 18.9 385.4
1990 20.2 7.0
1991 44.1 117.9
1992 84.2 90.9
1993 128.9 53.1
1994 197.6 53.3
1995 283.5 43.5
1996 318.7 12.4
1997 327.3 2.7
1998 325.0 -0.7
1999 345.2 6.2
Source: CMS (Form CMS-64), www.cms.gov (October 2002).
Note: FY96 totals exclude data for Florida and Hawaii. FY97 totals exclude data for Hawaii. FY99 totals exclude Medicaid SCHIP.
    1. Managed Care and Hospice

      Increasingly, health care services in the United States are financed through managed care organizations. A managed care contract generally specifies a negotiated fee, often called a capitated payment, for the care of patients. A fully capitated plan specifies a lump sum payment per enrollee to cover all care provided through the plan. Choice of provider and access to specialty care vary under managed care arrangements, but there tend to be incentives for consumers to use certain providers who are part of the managed care organization's network. In contrast, traditional health insurance, commonly known as fee-for-service, pays providers of care based on the number of services delivered, with few limitations on which providers could be paid.

      In a MedPAC study released in May 2000, it was determined that Medicare's managed care plan, Medicare+Choice, had 25% of beneficiaries from 1994-1998 choose hospice, as opposed to 15% of those enrolled in the traditional Medicare benefit at the time of death.4

      Managed care is most prevalent in the employer-based health insurance market. In 2002, 95 percent of insured workers received health benefits through a managed care plan.5 Managed care enrollment has increased among Medicaid beneficiaries particularly in states that have federal waivers to convert their Medicaid program to a managed care program. As of June 30, 2001, 56.8% of Medicaid beneficiaries were enrolled in managed care.6 Medicare managed care enrollment has increased at a slower pace. As of August 1, 2002, about 14% of Medicare beneficiaries were enrolled in Medicare+Choice.7

      When a Medicare-eligible patient who is an enrollee of a Medicare participating managed care organization (MCO) elects hospice care, the hospice services must be provided through a Medicare-approved hospice, and the individual must meet the eligibility requirements specified by Medicare. The patient does not need a referral from the MCO and is not required to disenroll from the MCO. Medicare pays the hospice for hospice services and the MCO for attending physician services and services not related to the patient's terminal illness. In addition, MCOs are required to inform enrollees about the availability of hospice care if: a) a Medicare-certified hospice is located in the MCO's service area; or b) it is common practice to refer patients to hospice programs outside such service area.

      The increasingly competitive health care market has created incentives for hospices to enter managed care provider networks. Although hospices have considerable experience managing payments under the Medicare prospective reimbursement system's per-patient cap, little is known about the extent to which hospices have entered into managed care arrangements or what impact these arrangements have on hospice clients.

  1. HOSPICE RECIPIENTS

    As shown in Table 12, most patients receiving hospice care are elderly—more than 79% are age 65 or older. Hospice patients are nearly as likely to be male as female. Nearly half of all hospice patients are married.

TABLE 12: National Hospice Usage, by Client Age, Gender, Race, and Marital Status, 2000
Characteristic Percent Distribution
Characteristic Percent Distribution
Age

Race
< 45 years 3.9
White 84.1
45-54 years 5.0
Black 8.1
55-64 years 11.5
Other or unknown 7.8
65+ years 79.6
65-69 years 10.1   Marital Status  
70-74 years 14.5
Married 47.2
75-79 years 12.5
Widowed 33.2
80-84 years 15.9
Divorced or separated 5.7
85+ years 26.5
Never married 7.7
Gender
Unknown 6.2
Male 49.8
   
Female 50.2
   
Source: US Department of Health and Human Services, Centers for Disease Control and Prevention, National Center for Health Statistics, 2000 National Home and Hospice Care Survey, CD-ROM Series 13, No. 31. July 2002.
  1. CLIENT DIAGNOSES

    In a report issued in May 2002 by the Medicare Payment Advisory Commission (MedPAC), administrative records and the Medicare Current Beneficiary Survey were analyzed by Direct Research, LLC, showing new hospice patients by diagnosis in 1992 and 2000 (see Figure 1). The balance between hospice patients with a cancer diagnosis and those with a non-cancer diagnosis has shifted dramatically from 1992-2000.

Figure 1: New Hospice Patients by Diagnosis 1992 & 2000
Source: Medicare Payment Advisory Commission, "Report to the Congress: Medicare Beneficiaries' Access to Hospice," May 2002.
  1. VALUE AND COST-EFFECTIVENESS OF HOSPICE

    In comparison to hospital and skilled nursing facilities' costs, hospice is a cost-effective service. Table 13 provides a comparison of the average cost for a Medicare patient to stay one day in a hospital, a skilled nursing facility, and a hospice. Hospice charges per day are substantially lower than the hospital and skilled nursing facility charges per day.

Table 13: Comparison of Hospital, SNF, and Hospice Medicare Charges, 1995-1998

1995 1996 1997 1998
Hospital inpatient charges per day $1,909 $2,068 $2,238 $2,177
Skilled nursing facility charges per day 402 443 487 482
Hospice charges per covered day of care 103 106 109 113
Sources: The hospital and SNF Medicare charge data are from the Annual Statistical Supplement, 2000, to the Social Security Bulletin, Social Security Administration. The hospice charge data are from the Health Care Financing Review, Statistical Supplement, Health Care Financing Administration, 1997, 1998, 1999, and 2000, respectively.
    Various studies on the cost-effectiveness of hospice, both federally and privately sponsored, also provide strong evidence that hospice is a less costly approach to care for the terminally ill than the traditional approach. A 1988 study conducted by Abt Associates for HCFA concluded that in the first three years of the hospice benefit, Medicare saved $1.26 for every $1.00 spent on hospice care.8 The study found that much of the savings from hospice care relative to conventional care accrue in the last month of life, which is due, in large part, to the substitution of home care days for inpatient days during this period.

    Additional research on hospice supports the premise that cost savings associated with hospice care are frequently unrealized because terminally ill Medicare patients often delay entering hospice care until they are within just a few weeks or days of dying, suggesting more savings and more appropriate treatment could be achieved through earlier enrollment. Using the 1996 Medicare claims data, the General Accounting Office (GAO) found the median length of stay for hospice patients was only 19 days.9 Moreover, only 19% of the dying utilize hospice care.10 The difficulty of predicting death may account for part of the delay along with the reticence of caregivers, patients, and families to accept a terminal prognosis. Education about hospice and its benefits may help broaden its use and improve end-of-life care.

    Cost-effectiveness is not the sole rationale for hospice care. More compelling is the fact that hospice is a humane and compassionate way to deliver health care and supportive services. Based largely on interviews with family members, a study of the end-of-life experience of 3,357 older decedents and seriously ill patients who died reported that 40% were in severe pain prior to their death and 25% experienced moderate to great anxiety or depression before they died.11 The researchers reported very few of the patients received hospice care prior to death and suggested that encouraging hospice might alleviate some of the distress that patients typically face at the end of life. Hospice care allows terminally ill patients and their families to remain together in the comfort and dignity of home—preserving one of our country's most important social values, keeping families together. In addition, hospice care allows family members to take an active role in providing or supplementing the care given by formal caregiver(s).

    Tables 14-17 are from a study sponsored by the Office of the Assistant Secretary for Planning and Evaluation (ASPE), U.S. Department of Health and Human Services. This study is part of a larger project exploring the use of hospice benefits and services provided through the Medicare program and through private insurance. The MEDSTAT Group's contribution to the larger study is an examination of hospice benefits in commercial plans and the use of hospice benefits by persons commercially insured. In particular, this report focuses on hospice benefits in plans offered by large employers in the U.S. and the utilization of hospice benefits by the employees of these large companies, their dependents, and in some cases early retirees. MEDSTAT's proprietary MarketScan® database is used for all of the analyses in this study. MarketScan includes about 70 employers and 200 insurance carriers/claims administrators. It is a database that represents the health care experience of about four million privately insured individuals annually.

Table 14: Hospice Benefit Offered by Plan Type

Indemnity POS PPO
Hospice Benefit Offered 84.4% 90.0% 100%
Hospice Benefit Not Offered 15.6% 10.0% 00.0%
Total 100.0% 100.0% 100.0%
Sources: Jackson B, Gibson T, Staeheli, J. Hospice Benefits and Utilization in the Large Employer Market. Washington, DC: The MEDSTAT GROUP, Office of the Assistant Secretary for Planning and Evaluation; March 2000.
Note: Findings based on results from 32 Indemnity plans, 10 Point of Service (POS) plans, and 10 Preferred Provider Organization (PPO) plans.
    Three complementary approaches to the study of commercially-insured hospice care were taken in this study: An analysis of hospice benefits offered by large employers through examination of their Summary Plan Description (SPDs) booklets; discussions with selected large employers about their hospice benefits; and a quantitative analysis of hospice use and expenditures of persons commercially insured.

    Of the 52 SPDs selected for analysis, hospice was identified as a covered benefit in 46. Table 14 depicts the distribution of plans according to whether they offered a hospice benefit, by plan type: Indemnity, Point of Service (POS) or Preferred Provider Organization (PPO). A very high proportion of each plan type (84.4 percent to 100 percent) offered the benefit.

    The remaining results in this section are based on the 46 SPDs that offered an explicitly specified hospice benefit. They represent 19 large employers. The data were collected in the early winter of 1998, but since plans do not typically update SPDs annually, the SPDs available ranged from 1986 to 1996.

Table 15: Characteristics of Hospice Benefit Package by Plan Type
Characteristic
Indemnity POS PPO TOTAL
Definition of Hospice Provided 92.6% 88.9% 70.0% 87.0%
Definition of Terminal Illniss Specified 55.6% 66.7% 20.0% 50.0%
Other Benefits Reduced if Hospice Elected 7.4% 0.0% 0.0% 4.3%
Precertification Required 92.6% 88.9% 80.0% 89.1%
Deductible for Hospice Benefits 48.1% 22.2% 20.0% 37.0%
Coinsurance for Hospice Benefits (in network) 40.7% 44.4% 30.0% 39.1%
Coinsurance for Hospice Benefits (out of network) 7.4% 100.0% 50.0% 34.8%
Lifetime Limit—Days 11.1% 22.1% 0.0% 10.9%
Lifetime Limit—Dollars 44.4% 22.2% 30.0% 37.0%
Sources: Jackson B, Gibson T, Staeheli, J. Hospice Benefits and Utilization in the Large Employer Market. Washington, DC: The MEDSTAT GROUP, Office of the Assistant Secretary for Planning and Evaluation; March 2000.
Note: Findings based on results from 27 Indemnity plans, 9 Point of Service (POS) plans, and 10 Preferred Provider Organization (PPO) plans.
    The percentages in Table 15 represent the proportion of plan types with certain hospice benefit-related criteria. As this table shows, the vast majority of plans provided a definition of hospice and required precertification of being terminally ill by a physician. All SPDs providing a description of the hospice benefit identified the terminally ill as its target group. But only half of the plans provided an operational definition of the term "terminally ill". In all cases where a definition was provided, "terminally ill" was defined as 6 months or less to live. The majority of plans do not impose a lifetime day or dollar limit. However, of the 10.9 percent that stipulate a day limit, 80 percent have a 180-day limit and 20 percent (representing 1 plan) have a 270-day limit. Dollar limits are somewhat more common and exist in 37 percent of plans. Dollar limits range from $5,000 to $10,000; 70 percent of plans with a dollar limit set the limit at $5,000.
Table 16: Services Covered Under the Hospice Benefit by Plan Type
Service Indemnity POS PPO
Hospice in Hospital 81.5% 77.8% 40.0%
In-Patient Hospice Facility 77.8% 88.9% 20.0%
Hospice in an Extended Care Facility/SNF 48.1% 33.3% 20.0%
In-Home Hospice 77.8% 66.7% 70.0%
Case Management 44.4% 66.7% 50.0%
Respite 40.7% 11.1% 20.0%
Homemaker 55.6% 44.4% 10.0%
Home Health Aide 42.3% 44.4% 10.0%
Individual Counseling 70.4% 88.9% 30.0%
Family Counseling 7.8% 66.7% 40.0%
Equipment 66.7% 44.4% 10.0%
Other Therapies 88.9% 55.6% 30.0%
Sources: Jackson B, Gibson T, Staeheli, J. Hospice Benefits and Utilization in the Large Employer Market. Washington, DC: The MEDSTAT GROUP, Office of the Assistant Secretary for Planning and Evaluation; March 2000.
Note: Findings based on results from 27 Indemnity plans, 9 Point of Service (POS) plans, and 10 Preferred Provider Organization (PPO) plans.
    The data in Table 16 indicate that the indemnity and POS plans offer the widest variety of hospice services. For both of these plan types, a variety of venues for the provision of hospice care seems to prevail—in the hospital, in a hospice facility, and at home. A smaller proportion of plans will reimburse for hospice services provided in an extended care or skilled nursing facility. Counseling, both for the terminally ill individual and for family members, is also a benefit that is specified in the majority of indemnity and POS SPDs. Other services such as respite care, homemaker, home health aide, equipment, etc. are less likely to be indicated. The low percentage of PPOs offering hospice services other than in-home hospice care is perplexing.

Table 17: Characteristics of Plans Selected for Study (N=9)
Plans
Plan Type Number of Covered Lives Number of Persons Accessing Hospice Benefit 1995 Hospice Model
Employer Plan A POS 19,533 104 Unbundled
Employer Plan B PPO 36,805 100 Comprehensive
Employer Plan C Indemnity 213,922 38 Unbundled
Employer Plan D Indemnity 114,825 57 Comprehensive
Employer Plan E Indemnity 36,871 57 Comprehensive
Employer Plan F Indemnity 40,508 55 Medicare
Employer Plan G Indemnity 184,115 45 Medicare
Employer Plan H Indemnity 6,965 19 Comprehensive
Employer Plan I POS 45,167 0 Unbundled
Sources: Jackson B, Gibson T, Staeheli, J. Hospice Benefits and Utilization in the Large Employer Market. Washington, DC: The MEDSTAT GROUP, Office of the Assistant Secretary for Planning and Evaluation; March 2000.
    Table 17 shows the number of persons accessing the benefit in 1995.

  1. HOSPICE STAFF

    Hospices employ physicians, nurses, home care aides, social workers, chaplains, therapists, and counselors who work together as an interdisciplinary team to coordinate an individualized plan of care for each patient and family. Little information is available on the total number of "formal" hospice caregivers. Neither the Bureau of Labor Statistics nor the major organizations that collect information on health care providers gather detailed information on the entire hospice industry. However, CMS collects information on Medicare-certified hospice staff (see Table 18).

TABLE 18: Number of Full-time Employees and Volunteers Working in Medicare-certified Hospices, 2001
Caregiver Type Employees Volunteers
Counselors 2,639 1,686
RNs 16,716 718
LPNs/LVNs 2,638 145
Physicians 1,782 852
MSWs 4,087 164
Homemakers 1,687 2,694
HHAs 9,968 788
Other 10,438 33,320
TOTAL 49,904 40,367
Source: CMS, Online Survey Certification and Reporting data through December 31, 2001.
    Hospice organizations also rely heavily on volunteers. Table 18 shows that on average Medicare-certified hospices nationally have about 80% of the number of volunteers as employees. A closer look at each caregiver type shows that there are generally more employees than volunteers, except for the homemaker and "other" categories.

    It is also important to note that many terminally ill patients receive informal care. Informal caregivers represent family members, friends, or other unpaid helpers who are not trained as hospice volunteers. All Medicare hospice volunteers must participate in intensive volunteer training programs.

    1. Hospice Staff Productivity

      A 2002 survey conducted by the Hospital & Healthcare Compensation Service (HCS), in cooperation with the Hospice Association of America (HAA), collected information from 258 hospices on productivity (measured as the number of visits per 8-hour day). Hospice staff ranged from 3.44 visits per day on average for masters’ prepared social workers to 5.25 visits per day on average for physical therapists (Table 19). Registered nurses provided 4.48 visits per day on average; licensed practical nurses provided 4.97 visits per day. Social work visits are generally more time intensive, which may account for the differences by discipline.

TABLE 19: Staff Productivity in Hospice
Job Title
Average Visits per 8-hour Day
RN 4.48
LPN 4.97
HCA 5.09
Physical Therapist 5.25
Occupational Therapist 5.58
Social Worker 3.44
Chaplain 4.20
Source: Hospice Salary & Benefits Report 2002-2003, Hospital & Healthcare Compensation Service in cooperation with Hospice Association of America, 2002.
    1. Hospice Employee Compensation

      The 2002 survey mentioned above, conducted by HCS, collected information on the salary and benefits provided to employees in 70 job categories, including both administration and nonsupervisory positions. Summary results for administrators are provided in Table 20. Table 21 provides summary data on the hourly and per visit compensation rates for hospice caregivers.12

TABLE 20: Average Compensation of Hospice Executives, October 2002

Salary by Percentile

25th Median 75th
Director of hospice $59,445 $68,349 $78,000
Top-level financial executive $52,800 $65,000 $87,000
Director of nurses/clinical services $50,000 $55,000 $61,339
Director of social work and counseling $42,450 $45,760 $51,639
Utilization review/quality assurance manager $45,800 $52,000 $59,350
Source: Hospice Salary & Benefits Report 2002-2003, Hospital & Healthcare Compensation Service in cooperation with Hospice Association of America, 2002.
Notes: Director of Hospice is the top level position for the hospice, and can be the owner. Top Level Financial Executive is responsible for direction and coordination of activities concerned with financial administration. Director of Nurses/Clinical Services plans and implements clinical nursing services. Director of Social Work and Counseling is responsible for planning and administering social work and counseling programs and may include supervision of Bereavement Coordinator and Chaplain. Utilization Review/Quality Assurance Manager is responsible for ensuring that appropriate care is provided to clients and that all employee and clinical records are in compliance with licensure requirements.

TABLE 21: Average Hourly and Per Visit Compensation of Selected Hospice Caregivers, October 2002

Per-Hour Rate Range

Per-Visit Rate Range

Average Minimum ($) Average ($) Average Maximum ($)
Average Minimum ($) Average ($) Average Maximum ($)
Registered Nurse (RN) 17.47 21.05 24.63
31.39 36.72 42.04
Practical Nurse (LPN) 12.22 14.79 17.36
20.06 23.95 27.84
Physical Therapist 21.29 25.90 30.51
39.44 44.59 49.73
Social Worker (MSW) 15.82 19.11 22.40
38.12 42.84 47.57
Dir. of Volunteer Svcs. 14.01 17.07 20.13
n/a n/a n/a
Source: Hospice Salary & Benefits Report 2002-2003, Hospital & Healthcare Compensation Service in cooperation with Hospice Association of America, 2002.
Notes: The average rate is based on the reported weighted average of workers with the same job title in an agency. Similarly, the minimum and maximum averages are weighted by agency. Physical Therapist organizes and conducts medically prescribed therapy programs involving exercise and other treatments. Social Worker identifies and analyzes the social and emotional factors underlying client illness, Master's of Social Work degree required. Director of Volunteer Services organizes and directs a program for recruiting and training volunteer workers. Practical Nurse is a licensed Practical Nurse.

  1. National Hospice and Palliative Care Organization licensure survey (September 2000).
  2. Centers for Medicare & Medicaid Services, Office of the Actuary, Center for Health Plans and Providers (October 2002).
  3. Heffler, S., S. Smith, G. Won, M. Clemens, et al. “Health Spending Projections For 2001-2011: The Latest Outlook” Health Affairs, vol. 21, no.2 (March/April 2002).
  4. Hogan, C., J. Lynn, J. Gabel, J. Lunney, A. O'Mara, A. Wilkinson. "Medicare Beneficiaries' Costs and Use of Care in the Last Year of Life." MedPAC, May 2000, No. 00-1.
  5. Gabel J., L. Levitt, J. Pickreign, et al. "Job-Based Health Benefits in 2002: The Latest Outlook," Health Affairs, vol. 21, no. 5 (September/October 2002).
  6. Centers for Medicare & Medicaid Services, “National Summary of Medicaid Managed Care Programs and Enrollment – June 30, 2001,” www.cms.gov (October 2002).
  7. Centers for Medicare & Medicaid Services online, www.cms.gov (August 1, 2002).
  8. Kidder, D., “The Effects of Hospice Coverage on Medicare Expenditures” Health Services Research, vol. 117, 1992, pp. 599-606.
  9. MEDICARE: More Beneficiaries Use Hospice but for Fewer Days of Care. GAO/HEHS-00-182. United States Government Accounting Office (GAO) (September 2000).
  10. Ibid.
  11. Lynn, J., J. Teno, R. Phillips, A. Wu, N. Desbiens, et al. “Perceptions by Family Members of the Dying Experience of Older and Seriously Ill Patients” Annals of Internal Medicine, vol. 126, no. 2 (January 15, 1997), pp. 97-106.
  12. To order a copy of the 2002-2003 Hospice Salary & Benefits Report, contact HAA's Publications Department, 228 Seventh Street, SE, Washington, DC 20003-4306; 202/546-4759.

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