| Program
# |
Educational
Session Title |
Date
Submitted |
PDF |
| 101 |
Marketing
Inside Out: Recruiting and Hiring Staff as an Internal,
Ongoing, Strategic Marketing Effort |
12/31/2009 |
 |
| 102 |
Good
Beginnings are Good for Business: How to Craft a World
Class Private Duty Orientation |
12/16/2009 |
|
| 103 |
A
Focus on Profitable Business: Agency Growth and the Bottom
Line |
12/15/2009 |
|
| 201 |
Build
It and They Will Stay: Retention Strategies to Retain
Top Performers |
12/23/2009 |
|
| 202 |
How
to Bullet- Proof Your Key Accounts and Referral Sources |
12/15/2009 |
|
| 203 |
Growing
Your Business with Selling as an Exit Strategy |
1/4/2010 |
|
| 301 |
Understanding
the Employee Free Choice Act & Creating a Solid
HR Strategy |
12/16/2009 |
|
| 302 |
What
is Geriatric Care Management and How Can It Help Your
Private Duty Business? |
2/3/2010 |
|
| 303 |
Reprioritizing
Your Private Duty Business in a Tough Economy |
1/6/2010 |
|
| 401 |
Creating
an “All-Star Team” |
1/8/2010 |
|
| 402 |
Wellness
@ Home: An Innovative Addition to Home Care Programming
and Patient Care |
1/6/2010 |
|
| 403 |
Top FIVE
Trends for Future Success of Your Agency |
1/11/2010 |
|
| 501 |
Using
New Technologies to Communicate with Families and Improve
Customer Service |
1/21/2010 |
|
| 502 |
Measuring
Up: Program Tips, Tactics
And Tools |
1/4/2010 |
|
| 503 |
Business Continuity Management:
Why Emergency Response Plans Fall Short |
12/15/2009 |
|
| Roundtable
Discussion Reports |
How
Using Geriatric Case Management Improves Quality and
Increases Length of Care for Frail Clients |
|
|
Introducing
Geriatric Case Management in a Larger Organization
with Various Models of Care |
|
|
Buying
and Selling Your Agency: The Essentials for Success |
|
|
How
to Build the Value of Your Private Duty Agency |
|
|
Growing/Managing
the Back Office: When to Hire and Add Technology |
|
|
Using
Social Media as a Home Care Marketing Tool |
|
|
Hitting
the Niches: Using Variable Data Marketing for Best
Results |
|
|
Managing
Difficult Clients and Employees: Tactics, Tips and
Tools |
|
|
Adding
Medicaid to Private Duty: Real Lessons from the Field |
|
|
Converting
Inquiries to Intake Calls-Selling from the First Phone
Contact |
|
|
| General
Session Handouts |
Sunday's
General Session Keynote Speaker:
Dr. Verna Benner Carson, 6:00 to 7:30 pm |
1/12/2010 |
|
Monday's General Session Keynote Speaker:
James Mapes, 9:00 to 10:00 am |
Session handout will be supplied to all attendees during this session |
