CMS Releases List of Approved CAHPS Vendors
Approved list updates preliminary list that was posted in September
October 23, 2014 11:30 AM
CMS has posted the list of approved hospice CAHPS vendors to its website. A preliminary approved list was posted earlier in the year. In order to be approved to administer the CAHPS Hospice Survey by CMS, the listed organizations had to meet the CAHPS Hospice Survey requirements.
The final list is located here.
Additionally, two more information pieces of information relative to Hospice CAHPS -- updates to the Q & A and some technical corrections and clarifications to the quality assurance guidelines document that was previously posted – are also now available.
These resources are available online here.
The Hospice Payment Final Rule reminds hospices that national implementation of the hospice CAHPS survey begins January 1, 2015. Hospices must participate for at least 1 month during first quarter of 2015 and begin continuous monthly participation April 1.
Any questions about hospice CAHPS should be submitted to the survey team at hospicecahpssurvey@HCQIS.org or to CMS hospice CAHPS staff at firstname.lastname@example.org.
Participation during CY2015 will impact hospice payment rates during FY2017.
If a hospice is eligible to participate, the hospice will be required to select and contract with a vendor - from the vendor list will be provided on the Hospice CAHPS website in early September - and the hospice will be required to authorize the vendor to collect and submit data on the hospice’s behalf. These actions must be taken prior to beginning of participation in the “dry run” period, which runs for the first quarter of CY2015.
Once monthly participation begins (April 1, 2015), hospices will submit contact information for relatives of patients that died that month to the vendor of their choosing. After a short time lag (a few months) vendors will distribute the Hospice CAHPS survey to the family members of the patients. CMS advises that hospices develop a policy that will help ensure compliance with the requirement for monthly data submission to the vendor.