Speaker Summaries from NAHC’s Annual Meeting and Exposition
October 23, 2014 04:28 PM
NAHC’s Annual Meeting and Exposition got underway earlier this week. The General Session speakers included people that educated, inspired and informed attendees. Below are summaries for the presentations of the General Session speakers.
Senator Rob Portman (R-OH)
Rob Portman, United States Senator from the state of Ohio, addressed Tuesday morning’s General Session. Senator Portman, a longtime hospice advocate and possible Republican presidential candidate in 2016, told attendees that it was his mother who first educated him about the importance of home care and hospice, as she was an early pioneer and supporter of hospice in her community. Before being elected to Congress, Senator Portman served on the board of a home care and hospice organization. In this capacity, he suggested that all board members go on patient visits to see and experience the benefits of hospice for themselves. His own first-hand visits gave him a deep appreciation for the acute medical needs of patients, the dedication of nurses, and the undeniable need for isolated elderly patients to have the lifeline hospice provides.
“There is nothing more patient-centric than hospice,” said Portman. “The Federal Government shouldn’t make it harder.” Portman recognized hospice as not only a more compassionate, but also less expensive alternative to institutional care.
Portman said he will continue to support the needs of small businesses by supporting a 40-hour work week (as opposed to Obama’s suggested 30-hour work week), eliminating the burdensome tax on medical device companies and promoting policies to invest and grow our economy.
Retired Trader Joe’s executive and current CEO and co-chairman of Conscious Capitalism, Doug Rauch, delivered an uplifting talk focused on “capitalism with a conscience” and the correlation between company culture and success. He shared his philosophy that a company must have a clear purpose that is higher and deeper than simply turning a profit.
Rauch shared a Gallup poll that found that meaningful work is the number one source of happiness. The companies who establish a unique culture built on empowerment and trust are the ones that flourish, he explained. While management theorists may disagree on whether the customer or employee should come first, Rauch likened the two to the wings of a bird. “Both need to be engaged.” He advised business owners to continuously monitor their environment, and to look outside their industry for future competitors. He used the example of typewriter companies of the 70s failing to notice their competition coming from people in garages building the first computers – and not other typewriter companies.
Rauch closed with the inspiring messages that failure can be a good thing if it leads to innovation, and companies must strive to lift up their stakeholders and transcend the transactional.
To read summaries of other Annual Meeting speakers, please click here.