Final CAHPS Hospice Survey Instruments Gain Approval; Now Available Online
December 4, 2014 10:03 AM
NAHC and its affiliate Hospice Association of America (HAA) wanted to inform its hospice. Members that that the final CAHPS hospice survey instruments have been approved and are accessible at the hospice CAHPS survey website. In addition to the final survey instruments, the Consent to Share Response question in both English and Spanish has been posted on the site.
One supplemental question must be included in the mail and telephone questionnaire if the hospice wishes to view the survey responses linked to respondents’ name and other identifying information. The survey question, referred to as the Consent to Share Responses, must be printed in the mail questionnaire and included in the telephone questionnaire. The respondent must check the “Yes” response option in the mail questionnaire or answer “Yes” to the question during the telephone interview for the survey vendor to provide the hospice with the respondent’s answers linked to the respondent’s name and identifying information.
The question is typically placed at the end of the questionnaire or interview, as the last question.
Both items can be accessed here.