Annual Meeting Spotlight: Human Resources Education Track
August 25, 2015 09:34 AM
Today, we highlight the Human Resources education track at the 2015 NAHC Annual Meeting & Exposition.
Here are the courses available under the Human Resources education track at the 2015 NAHC Annual Meeting & Exposition:
How to Train Management to Create a Just Culture
Having a just culture is the key to knowing what to do when employees make mistakes and do not consistently act according to your health care policies, procedures, and values. This session will show health care managers how to create a learning culture producing the best possible outcomes, foster openness and fairness, and avoid overly punitive reactions to adverse events and errors.
How to Revisit Certified Nursing Assistant Services: The Missing Link to Comprehensive and Effective Care
Our health care world has made major changes since the 1960s when nurses’ aides were first introduced into hospitals. In the late 1980s, HCFA (now CMS) began requiring education for all nurses' aides who worked in organizations that received Medicare money. That education has not changed. This presentation will discuss changes in health care and why and how aide education must also change.
How to Develop an International Recruitment Program
Despite aggressive local and regional efforts, recruitment oftentimes remains a challenge. For some agencies the recruitment of internationally trained RNs and therapists is a great option. Session participants will learn how to determine if international recruitment is a good option for their agency, select a good agency, interview and select the best candidates, and understand what resources should be used to acculturate and clinically onboard the candidates.
How to Develop Orientation Programs that Focus on Critical Thinking Competencies
This session will provide you with the specific steps for successful on-boarding, including the recruitment and orientation process, didactic and experiential learning modules, student input, and outcomes measured. You will leave with a detailed topical outline of an on-boarding process that supports evidence-based "critical thinking" competencies.
How to Reduce Turnover, Increase Customer Satisfaction, and Grow your Business through Caregiver Certification Programs
Attendees will gain an understanding of why training and certification matters to employees, customers, and referral sources. Learn how training and certification programs can strengthen and grow your business.
How to Orient and Educate Staff: The VNSNY University Roadmap
Participants will learn how to evaluate the current format, function and delivery of an agency’s education system, identify gaps, and implement a plan of action to provide evidence-based orientation and education to staff. They will also learn the value of working in teams across various departments and setting priorities among competing projects to meet education objectives and goals. New learning technologies, such as e-Learning, will be discussed as tools to meet a shortage in education resources and provide efficient, flexible, and effective methods for adult learning. In addition, participants will learn how to develop competency-based benchmarks for managers to assess knowledge and the need for ongoing support and education of their staff.
How to Effectively Deal With Conflict Management
This course examines the role that team building and management, along with conflict management, play in leadership. Particular attention will be given to various approaches to conflict management and practical skill development in negotiating, forging a shared vision, team role assignment, and effective small-group and individual communication in both routine and crisis situations.
How to Prepare New Clinical Staff for the Challenges of Home Care in 2015
The home care environment continues to become more challenging and complex as an increasing amount of advanced care is being delivered in the home setting. Providing new clinical staff with a firm foundation is critical to their success in managing the care and education of the home care population, and keeping that population safely at home and out of the hospital. This is one organization’s experience in developing a comprehensive sequential orientation program.
How to Develop Systems to Improve Clinician Competence
People, processes, and technology are the resources that work together to drive health care organizations in today’s world. This presentation will explore how to create an environment to move your business ahead and ensure clinical competence while delivering quality patient care.
About NAHC Annual Meeting Education Sessions
The 2015 NAHC Annual Meeting offers the greatest, most expansive, and largest number of education programs for home care and hospice. The education programs cover the latest information that home care and hospice providers need in order to prepare for changes and trends in the legal and regulatory environments. Individuals who attend the 2015 Annual Meeting will have the opportunity to earn up to 20 Continuing Education credits in-person, as well as additional credits through programs that will be available online. All of the course offerings will be available for credits to Nurses and Certified Public Accountants. Specific courses and credits will be available to Nursing Home Administrators, Assisted Living Administrators, and Social Workers.
For more information about the Human Resources education track, please click here.