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Testimonials

In the various roles he has undertaken through the years, Val J. Halamandaris has been a singular driving force behind the policy and program initiatives resulting in the recognition of home health care as a viable alternative to institutionalization. His dedication to consumer advocacy, which enhances the quality of life and dignity of those receiving home health care, merits VNA HealthCare Group’s highest recognition and deepest respect. 

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VNA HealthCare Group

I have the highest respect for them, especially for the nurses, aides and therapists, who devote their lives to caring for people with disabilities, the infirm and dying Americans.  There are few more noble professions.

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President Barack Obama

Home health care agencies do such a wonderful job in this country helping people to be able to remain at home and allowing them to receive services

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U.S. Senator Debbie Stabenow (D-MI) Chair, Democratic Steering and Outreach Committee

Home care is a combination of compassion and efficiency.  It is less expensive than institutional care...but at the same time it is a more caring, human, intimate experience, and therefore it has a greater human element...it’s a big mistake not to try to maximize it and find ways to give people the home care option over either nursing homes, hospitals or other institutions

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Former Speaker of the U.S. House of Representatives Newt Gingrich (R-GA)

Medicaid covers long-term care, but only for low-income families.  And Medicare only pays for care that is connected to a hospital discharge....our health care system must cover these vital services...[and] we should promote home-based care, which most people prefer, instead of the institutional care that we emphasize now.

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Former U.S. Senator Majority Leader Tom Daschle (D-CD)

We need incentives to...keep people in home health care settings...It’s dramatically less expensive than long term care.

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U.S. Senator John McCain (R-AZ)

 

Home care is clearly the wave of the future. It’s clearly where patients want to be cared for. I come from an ethnic family and when a member of our family is severely ill, we would never consider taking them to get institutional care. That’s true of many families for both cultural and financial reasons. If patients have a choice of where they want to be cared for, where it’s done the right way, they choose home.

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Donna Shalala, former Secretary of Health and Human Services

A couple of years ago, I spent a little bit of time with the National Association for Home Care & Hospice and its president, Val J. Halamandaris, and I was just blown away. What impressed me so much was that they talked about what they do as opposed to just the strategies of how to deal with Washington or Sacramento or Albany or whatever the case may be. Val is a fanatic about care, and it comes through in every way known to mankind. It comes through in the speakers he invites to their events; it comes through in all the stuff he shares.

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Tom Peters, author of In Search of Excellence

Val’s home care organization brings thousands of caregivers together into a dynamic organization that provides them with valuable resources and tools to be even better in their important work. He helps them build self-esteem, which leads to self-motivation.

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Mike Vance, former Dean of Disney and author of Think Out of the Box

Val is one of the greatest advocates for seniors in America. He goes beyond the call of duty every time.

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Arthur S. Flemming, former Secretary of Health, Education, and Welfare

Val has brought the problems, the challenges, and the opportunities out in the open for everyone to look at. He is a visionary pointing the direction for us. 

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Margaret (Peg) Cushman, Professor of Nursing and former President of the Visiting Nurses Association

Although Val has chosen to stay in the background, he deserves much of the credit for what was accomplished both at the U.S. Senate Special Committee on Aging, where he was closely associated with me and at the House Select Committee on Aging, where he was Congressman Claude Pepper’s senior counsel and closest advisor. He put together more hearings on the subject of aging, wrote more reports, drafted more bills, and had more influence on the direction of events than anyone before him or since.

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Frank E. Moss, former U.S. Senator

Val’s most important contribution is pulling together all elements of home health care and being able to organize and energize the people involved in the industry.

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Frank E. Moss, former U.S. Senator

Anyone working on health care issues in Congress knows the name Val J. Halamandaris.

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Kathleen Gardner Cravedi, former Staff Director of the House Select Committee on Aging

Without your untiring support and active participation, the voices of people advocating meaningful and compassionate health care reform may not have been heard by national leaders.

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Michael Sullivan, Former Executive Director, Indiana Association for Home Care

All of us have been members of many organizations and NAHC is simply the best there is. NAHC aspires to excellence in every respect; its staff has been repeatedly honored as the best in Washington; the organization lives by the highest values and has demonstrated a passionate interest in the well-being of patients and providers.

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Elaine Stephens, Director of Home Care of Steward Home Care/Steward Health Systems and former NAHC C

Home care increasingly is one of the basic building blocks in the developing system of long-term care.  On both economic and recuperative bases, home health care will continue to grow as an essential service for individuals, for families and for the community as a whole.

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Former U.S. Senator Olympia Snowe (R-ME)

NCOA is excited to be part of this great event and honored to have such influential award winners in the field of aging.

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National Council of Aging

Health care at home…is something we need more of, not less of.  Let us make a commitment to preventive and long-term care.  Let us encourage home care as an alternative to nursing homes and give folks a little help to have their parents there.

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Former President Bill Clinton

Private Duty Conference Highlights: Recruitment, Retention, and Branding Session Overviews

February 25, 2016 03:09 PM

The National Association for Home Care & Hospice (NAHC) held its 2016 Private Duty Home Care Conference in Charleston, South Carolina, on February 1-2, 2016, and NAHC Report will be providing coverage of some of the highlights from the conference.

Private duty home care agency leaders had two days of education sessions at the Private Duty Home Care Conference, hosted by the National Association for Home Care & Hospice (NAHC) and the Private Duty Home Care Association (PDHCA) in Charleston, South Carolina on February 1-2. NAHC President Val J. Halamandaris led the opening general session sharing his views on “The Home Care Agency of the Future” and subsequent sessions covered marketing, compliance, conducting business with ACOs, accreditation, and a national legal update. Bob Roth, Managing Partner and Co-Founder of Cypress HomeCare Solutions in Phoenix, Arizona, and Georjean Sweis, Director of Operations for Visiting Angels got to the heart of what makes a home care agency superior with their sessions on branding and staffing.

Bob Roth’s diverse experience spanning the home care and marketing worlds gave him a unique perspective on the power of branding. He stressed that branding is no less important in home care than it is in any other industry – great branding can wield great power. “Branding is a promise and an experience,” he emphasized. Enhancing and shaping your brand means reexamining your heart, your image, your message, and your audience. “How do we get to the grassroots? How do we get to the kids who make decisions about mom?” It’s important to “define your spheres [of influence],” Mr. Roth said, as this will help you hone where your values are and determine where to send your message. Looking at entrepreneurship, religious communities, sports, and other activities can be helpful in identifying those spheres. Mr. Roth strongly encouraged keeping up with use of technology to enhance the work of caregivers and agency administrators, make processes easier for prospective and current clients, and incorporate those elements as factors of the brand. Efforts including sharing positive feedback and stories on social media can be a great image boost.

Holding on to and gaining more qualified caregivers is one of the industry’s biggest challenges because staff turnover can lead to higher costs and sub-optimal customer service. Georjean Sweis’s presentation on recruitment and retention addressed that very issue. She stressed that interview settings are a great opportunity; scrutinizing who moves forward in the recruitment process can save a lot of time down the road. Asking open-ended questions about what the agency is looking for in a caregiver gives insight into the applicant’s personality as well as his/her qualifications. Remember that the candidate is also interviewing the agency, Ms. Sweis encouraged, so think carefully about first impressions and communication and “consider the rookie versus the season player.” Smooth communication about the next steps in the interview process eliminates the “fear of the unknown” factor that could set a negative precedent. Ms. Sweis recommended agencies “optimize the follow-up interviews with caregiver assessment tools” – not to make a decision but to clarify skills on a spectrum. An essential component of retention best practices is agencies showing candidates they’ll take the time to learn what matters to them. Orientation and onboarding processes can shore up a caregiver’s confidence in agency operations.

If you have any questions about the conference or these education sessions, please contact Katharine Howard at NAHC: katharine@nahc.org

 

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