New Hospice CAHPS Information Items Posted on Internet
May 14, 2016 09:14 AM
The following three items were recently posted to the Centers for Medicare & Medicaid Services’ (CMS’) CAHPS Hospice Survey website:
UPDATED: Minimum Business Requirements to Administer the CAHPS Hospice Survey: To administer the CAHPS Hospice Survey, organizations must meet all of the CAHPS Hospice Survey Minimum Business Requirements. In addition, subcontractors performing major CAHPS Hospice Survey administration functions (e.g., mail/telephone operations) must also meet all of the CAHPS Hospice Survey Minimum Business Requirements that pertain to that role. Organizations requesting consideration for approval to administer the CAHPS Hospice Survey must meet all of the posted CAHPS Hospice Survey Minimum Business Requirements at the time the CAHPS Hospice Survey Participation Form is received. We anticipate that the CAHPS Hospice Survey Participation Form will become available in early summer 2016. For more information regarding the CAHPS Hospice Survey Minimum Business Requirements, please click here.
Information for Hospices Page has been Expanded: A new navigational button has been added containing helpful information and links intended for hospices and other interested parties regarding the CAHPS Hospice Survey. The Information for Hospices navigation button now has three sections: 1) The General Information page provides quick reference links and information related to the CAHPS Hospice Survey; 2) The Podcasts for Hospices page contains seven podcasts with key items related to the CAHPS Hospice Survey; and 3) The Hospice-specific FAQs page contains frequently asked questions that may be helpful for hospices and other interested parties pertaining to the CAHPS Hospice Survey.
To view this information, click here: Information for Hospices.
Vietnamese CAHPS Hospice Survey Mail Materials: The CAHPS Hospice Survey Project Team has posted the Vietnamese translation of the mail survey materials and the Consent to Share Responses supplemental question text. To view or download a PDF version of these documents, click on Survey Instruments.
Survey vendors are permitted to administer the CAHPS Hospice Survey in Vietnamese translations will be updated to include “Vietnamese” as an answer option for Question 47. We anticipate providing these updated materials in the next few weeks. In addition, the CAHPS Hospice Survey XML File Specification Version 2.2 will be released in the next few weeks to include “Vietnamese” as a Valid Value for the “Language” and “CHomeLang” fields. Please note that the XML File Specification Version 2.2 will be implemented for the August 10, 2016 data submission deadline.