Incorrect Death Terminations in Social Security Administration Records
August 29, 2016 02:10 PM
The Centers for Medicare and Medicaid Services (CMS) has learned that the Social Security Administration (SSA) processed incorrect death terminations for over 3,000 beneficiaries on August 10 and August 11, 2016. Additionally, SSA processed incorrect death terminations for over 300 Rep Payees, resulting in suspension of the beneficiary represented.
The SSA is working to correct these records as quickly as possible and is preparing a notice to send to all affected beneficiaries. NAHC is providing this information to home care and hospice providers because the process for correcting the error can sometimes be lengthy and complex. In addition, receipt of the letters may cause confusion and distress among beneficiaries, prompting questions from beneficiaries to home care staff.