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Communications OLD

Certification for Home Care and Hospice Executives

Contact Home Care University to:

  • Register for the CHCE Examination after you have received an approval letter from Home Care University
  • Answer any questions about your application
  • Obtain more information about eligibility

Home Care University
CHCE Program
228 Seventh Street SE
Washington, DC 20003
Phone: (202) 547-7424
Fax: (202) 547-3540

Contact Edgia at to:

  • Pay certification fee
  • Cancel registration or clarify registration information call 1-800-295-5783

Contact Thomson/Prometric Technology Centers to:

  • Make an examination reservation after you receive authorization letter from Edgia
  • Change or cancel an examination reservation date by calling 1-800-715-8345 TDD 1-800-529-3590

Telecommunication Devices for the Deaf

Prometric is equipped with Telecommunication Devices for the Deaf (TDD) to assist deaf and hearing-impaired candidates. TDD calling is available during Prometric phone reservation hours (listed below) through a special toll-free number (800) 529-3590. This TDD phone option is for the express use by individuals equipped with compatible machinery.

Prometric phone reservation lines are open Monda through Friday, 8:00 AM-8:00 PM (Eastern Time), Saturday, 8:00 AM-4:00PM (Eastern Time). Call volume is lower after 3:00 PM Monday through Friday. The Prometric Customer Service Representative (CSR) will inform you of the test center locations in your area when you call to make an appointment.

  • Have a pencil or pen available to record any additional information.
  • Have your authorization letter and number ready.
  • Have a list of prepared questions.
  • Have this handbook available for reference and clarification.
  • Record the name of the Prometric representative with whom you speak.
  • Write down the confirmation number and appointment information you receive from the Prometric representative.
  • Repeat it before you hang up.
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