Contact Home Care University to:
- Register for the CHCE Examination after you have
received an approval letter from Home Care University
- Answer any questions about your application
- Obtain more information about eligibility
Home Care University
CHCE Program
228 Seventh Street SE
Washington, DC 20003
Phone: (202) 547-7424
Fax: (202) 547-3540
Contact Edgia at www.edgia.com to:
- Pay certification fee
- Cancel registration or clarify registration information
call 1-800-295-5783
Contact Thomson/Prometric Technology Centers to:
- Make an examination reservation after you receive
authorization letter from Edgia
- Change or cancel an examination reservation date
by calling 1-800-715-8345
TDD 1-800-529-3590
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Telecommunication Devices for the Deaf Prometric is equipped with Telecommunication Devices for
the Deaf (TDD) to assist deaf and hearing-impaired candidates. TDD calling is available during Prometric phone reservation
hours (listed below) through a special toll-free number
(800) 529-3590. This TDD phone option is for the express use
by individuals equipped with compatible machinery.
Prometric phone reservation lines are open Monda
through Friday, 8:00 AM–8:00 PM (Eastern Time), Saturday,
8:00 AM–4:00PM (Eastern Time). Call volume is lower after 3:00 PM Monday through
Friday. The Prometric Customer Service Representative (CSR)
will inform you of the test center locations in your area when
you call to make an appointment.
- Have a pencil or pen available to record any additional
information.
- Have your authorization letter and number ready.
- Have a list of prepared questions.
- Have this handbook available for reference and clarification.
- Record the name of the Prometric representative with
whom you speak.
- Write down the confirmation number and appointment
information you receive from the Prometric representative.
- Repeat it before you hang up.
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