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Testimonials

In the various roles he has undertaken through the years, Val J. Halamandaris has been a singular driving force behind the policy and program initiatives resulting in the recognition of home health care as a viable alternative to institutionalization. His dedication to consumer advocacy, which enhances the quality of life and dignity of those receiving home health care, merits VNA HealthCare Group’s highest recognition and deepest respect. 

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VNA HealthCare Group

I have the highest respect for them, especially for the nurses, aides and therapists, who devote their lives to caring for people with disabilities, the infirm and dying Americans.  There are few more noble professions.

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President Barack Obama

Home health care agencies do such a wonderful job in this country helping people to be able to remain at home and allowing them to receive services

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U.S. Senator Debbie Stabenow (D-MI) Chair, Democratic Steering and Outreach Committee

Home care is a combination of compassion and efficiency.  It is less expensive than institutional care...but at the same time it is a more caring, human, intimate experience, and therefore it has a greater human element...it’s a big mistake not to try to maximize it and find ways to give people the home care option over either nursing homes, hospitals or other institutions

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Former Speaker of the U.S. House of Representatives Newt Gingrich (R-GA)

Medicaid covers long-term care, but only for low-income families.  And Medicare only pays for care that is connected to a hospital discharge....our health care system must cover these vital services...[and] we should promote home-based care, which most people prefer, instead of the institutional care that we emphasize now.

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Former U.S. Senator Majority Leader Tom Daschle (D-CD)

We need incentives to...keep people in home health care settings...It’s dramatically less expensive than long term care.

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U.S. Senator John McCain (R-AZ)

 

Home care is clearly the wave of the future. It’s clearly where patients want to be cared for. I come from an ethnic family and when a member of our family is severely ill, we would never consider taking them to get institutional care. That’s true of many families for both cultural and financial reasons. If patients have a choice of where they want to be cared for, where it’s done the right way, they choose home.

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Donna Shalala, former Secretary of Health and Human Services

A couple of years ago, I spent a little bit of time with the National Association for Home Care & Hospice and its president, Val J. Halamandaris, and I was just blown away. What impressed me so much was that they talked about what they do as opposed to just the strategies of how to deal with Washington or Sacramento or Albany or whatever the case may be. Val is a fanatic about care, and it comes through in every way known to mankind. It comes through in the speakers he invites to their events; it comes through in all the stuff he shares.

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Tom Peters, author of In Search of Excellence

Val’s home care organization brings thousands of caregivers together into a dynamic organization that provides them with valuable resources and tools to be even better in their important work. He helps them build self-esteem, which leads to self-motivation.

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Mike Vance, former Dean of Disney and author of Think Out of the Box

Val is one of the greatest advocates for seniors in America. He goes beyond the call of duty every time.

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Arthur S. Flemming, former Secretary of Health, Education, and Welfare

Val has brought the problems, the challenges, and the opportunities out in the open for everyone to look at. He is a visionary pointing the direction for us. 

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Margaret (Peg) Cushman, Professor of Nursing and former President of the Visiting Nurses Association

Although Val has chosen to stay in the background, he deserves much of the credit for what was accomplished both at the U.S. Senate Special Committee on Aging, where he was closely associated with me and at the House Select Committee on Aging, where he was Congressman Claude Pepper’s senior counsel and closest advisor. He put together more hearings on the subject of aging, wrote more reports, drafted more bills, and had more influence on the direction of events than anyone before him or since.

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Frank E. Moss, former U.S. Senator

Val’s most important contribution is pulling together all elements of home health care and being able to organize and energize the people involved in the industry.

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Frank E. Moss, former U.S. Senator

Anyone working on health care issues in Congress knows the name Val J. Halamandaris.

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Kathleen Gardner Cravedi, former Staff Director of the House Select Committee on Aging

Without your untiring support and active participation, the voices of people advocating meaningful and compassionate health care reform may not have been heard by national leaders.

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Michael Sullivan, Former Executive Director, Indiana Association for Home Care

All of us have been members of many organizations and NAHC is simply the best there is. NAHC aspires to excellence in every respect; its staff has been repeatedly honored as the best in Washington; the organization lives by the highest values and has demonstrated a passionate interest in the well-being of patients and providers.

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Elaine Stephens, Director of Home Care of Steward Home Care/Steward Health Systems and former NAHC C

Home care increasingly is one of the basic building blocks in the developing system of long-term care.  On both economic and recuperative bases, home health care will continue to grow as an essential service for individuals, for families and for the community as a whole.

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Former U.S. Senator Olympia Snowe (R-ME)

NCOA is excited to be part of this great event and honored to have such influential award winners in the field of aging.

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National Council of Aging

Health care at home…is something we need more of, not less of.  Let us make a commitment to preventive and long-term care.  Let us encourage home care as an alternative to nursing homes and give folks a little help to have their parents there.

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Former President Bill Clinton

13MOWPDhead

Educational Session Descriptions

Monday, March 18, 2013
Concurrent Educational Sessions (100 series)
10:30 am to 12:00 pm

March on Washington
102. Home Care and Hospice Program Integrity: Surveying the Landscape

Federal and state oversight of public programs that finance home care and hospice services is on the increase. From studies and investigations to prosecutions, the message is clear that program integrity in concern in home care and hospice has grown. This program is a landscape review of the activities of the HHS Office of Inspector General, The US Department of Justice, Medicaid Anti-Fraud Units and others charged with the responsibility of policing government health care programs. NAHC’s program integrity blueprint for action will be featured as the industry’s ‘best practices’ response.

Objectives:

  • Identify the home care and hospice program integrity risk areas uncovered by federal and state oversight entities
  • Recognize the target areas of the oversight entities
  • Discuss the program integrity measures supported by the home care and hospice community

Invited Faculty: William A. Dombi, Esq., Vice President for Law, National Association for Home Care & Hospice, Washington, DC.

No CEs or CPEs.



March on Washington
103. Medicaid Long Term Services and Supports: The Move to Managed Care

Medicaid is the largest public payer of home care services in the US. With a variety of benefit programs that cover children, persons with disabilities, and the elderly, Medicaid serves over 5 million people in home care , spending in excess of $30 billion annually. State Medicaid programs, with the support of federal Medicaid at CMS, are shifting beneficiaries into managed are plans art breakneck speed. CMS is also approving demonstration programs that merge Medicare and Medicaid payments for dual-eligibles. This program provides a panel discussion of the pros and cons of this reform from the vantage point of providers and beneficiaries.

Objectives:

  • Recognize the political and health policy landscape of Medicaid reform that shifts LTSS into managed care
  • Identify the basic structure of Medicaid managed LTSS under develop and in implementation
  • Understand the role and placement of home are in Medicaid managed LTSS

Invited Faculty: National Council on Medicaid Home Care Advisory Board members; representatives from the Leadership Council on Aging Organizations (invited)

No CEs or CPEs.



March on Washington
104. CMS & ASPE Panel on Home Health Regulatory & Policy Issues

Representatives from the Centers for Medicare & Medicaid Services (CMS) and the Office of the Assistant Secretary for Planning and Evaluation (ASPE) of the Department of Health and Human Services (DHHS) will discuss home health regulatory and policy initiatives for 2013 and beyond. In addition to the latest information on key topics like payment policy and survey and certification, panelists will discuss electronic health record/ health information exchange initiatives important for the home health providers and their patients.

Objectives:

  • Describe major regulatory and policy changes CMS is planning to make in the home health program.
  • Describe EHR/HIE initiatives that will impact home health (e.g. care transitions and care plan).
  • Discuss the rationale behind these changes.

Invited Faculty: Jennie Harvell, Office of the Assistant Secretary of Planning and Evaluation (ASPE), Department of Health & Human Services (DHHS), Washington, DC; Patricia Sevast, RN, BSN, Survey and Certification Group, Centers for Medicare & Medicaid Services (CMS), Baltimore, MD; Hillary Loeffler, Chronic Care Policy Group, Centers for Medicare & Medicaid Services, Baltimore, MD.

No CEs or CPEs.


Private Duty
105: Master Marketing Plans That Attract New Clients

This presentation will help you develop a marketing plan that fits your business and assists you in understanding the ins-and-outs of how to market, who to market to and when to market.

Objectives:

  • Build a marketing plan that fits your business
    Discuss how to determine marketing budget
  • Inspire marketing tactics through proven examples

Faculty: Bob Roth, BS, Managing Partner, Cypress Home Care Solutions, Phoenix, AZ

Course Level: Intermediate; Nursing 1.5 CEs; Accounting 1.5 CPEs (NASBA/MKT); Social Workers 1.5 CEs


Private Duty
106. Telehealth Solutions in a Private Duty Home Care Network

This session will provide specific information relative to telehealth and remote patient monitoring solutions within a home care setting. The goal of this session is to provide attendees information on what monitoring solutions are available in the market today and an understanding of the challenges and opportunities to improve care, while containing costs, as remote monitoring technology becomes a viable long-term addition to the care continuum.

Objectives:

  • Opportunities to improve care with remote patient monitoring
  • Challenges of adoption and implementation
  • Potential costs, returns and marketing options for a private duty agency

Faculty: Kent Dick, BS, CEO, Alere Connect, Phoenix, AZ; Andy Sallee, MBA, VP, Business Development, Alere Connect , Phoeniz, AZ

Course Level: Intermediate: Nursing CEs 1.5; Accounting CPEs 1.5 (NASBA/SKA); Social Worker 1.5CEs


Monday, March 18, 2013
Concurrent Educational Sessions (200 series)
2:00 pm to 3:30 pm

March on Washington
202. Answers from the Experts: Panel on the Medicare Hospice Program

The Affordable Care Act included the most sweeping changes to the Medicare Hospice Program since creation of the benefit in the early 1980s. The Centers for Medicare & Medicaid Services (CMS) is at work implementing those changes and this program gives attendees the opportunity to hear directly from CMS officials about progress on those initiatives – including hospice payment reform, collection of additional hospice data on claims, significant revisions to the hospice cost report, the Hospice Quality Reporting Program (HQRP) and plans for a hospice “report card.” Additionally, CMS representatives will provide the latest news on hospice survey and certification issues and other areas of interest. Added to the panel for the first time this year will be an expert who has been closely involved with the Standards and Interoperability (S & I) Framework to discuss electronic health record/ health information exchange initiatives and their implications for hospice organizations.

Objectives:

  • Discuss CMS’ Hospice Quality Reporting Program and plans for public “report cards” for hospice
  • Describe CMS’ current status and timeline for hospice payment reform and data collection efforts
  • Outline the latest issues in survey and certification for hospice
  • Discuss developments in EHR interoperability and their implications for hospice providers

Invited Faculty: Zinnia Harrison, Deputy Director, Division of Home Health, Hospice, and HCPCS, Chronic Care Policy Group; Katherine E. Lucas, PhD, Division of Home Health, Hospice, and HCPCS, Chronic Care Policy Group; Brenda Blunt, MSN, RN, CHPPN, Survey and Certification/Division of Continuing Care Providers, Center for Clinical Standards and Quality; all of the Centers for Medicare & Medicaid Services,  Department of Health & Human Services, Baltimore, MD; Jennie Harvell, Office of the Assistant Secretary for Planning and Evaluation, Department of Health & Human Services, Washington, DC; Michael Plotzke, Alyssa Pozniak, and Brant Morefield, all of Abt Associates; (invited) Robin Dowell, Nurse Consultant, Quality Measurement and Health Assessment Group, Center for Clinical Standards and Quality, Centers for Medicare & Medicaid Services, Baltimore, MD

No CEs or CPEs.



March on Washington
203. The Future of Medicaid

Medicaid is rapidly changing. It is expected to expand by 10 million more beneficiaries overnight  resulting from the Affordable Care Act. Whether it is a shift to managed care, innovations in chronic care management, a rebalancing of long term care to the home care setting, or coordinating Medicare and Medicaid for dual eligibles, Medicaid is definitely the most important health care program in the country. This program brings the insights on the future of Medicaid from the perspective of Medicaid experts operating at the highest levels of Medicaid policy. Panelists include the former Executive Director of the Medicaid Access and Payment Advisory Commission (MACPAC) and the National  Association of  Medicaid Directors. 

Objectives:

  • Identify the how Medicaid is evolving nationally
  • Discuss the delivery reforms that can be expected in Medicaid
  • Understand how home care and hospice fit into the future of Medicaid

Faculty: Lu Zawistowich, PattonBoggs, Washington, DC (former MACPAC Executive Director); Kathleen Nolan, Director of State Policy and Programs, National Association of Medicaid Directors, Washington, DC; Leonardo Cuello, Esq., Director, Health Reform, National Health Law Program, Washington, DC

Course Level: Intermediate: Nursing CEs 1.5; Accounting CPEs 1.5 (NASBA/SKA)



March on Washington
204. HIPAA Compliance in 2013

In January 2013 the Department of Health and Human Services (HHS) issued long-awaited final regulations that modify the Health Insurance Portability and Accountability Act (HIPAA) Privacy, Security and Enforcement Rules and Breach Notification Rule. HHS’ goal for these rules is to strengthen privacy and security protections for health information and improve government enforcement. With the rapid growth in electronic transactions and documentation and increased use of mobile devices in home care, it is essential that home health, hospice, and private duty organizations be fully aware of protected health information and security requirements. This program will offer an overview of the HIPAA final rule and provide insights into necessary steps to ensure compliance.

Objectives:

  • List new and amended HIPAA requirements
  • List security vulnerabilities
  • Identify steps needed to ensure compliance

Faculty: John DiMaggio, MBA, MS, CEO, MCS2 Solutions, Lewis Center, Ohio, Marcia Augsburger, Esquire and Tiffani V. Williams, Esquire; Associate, DLA Piper, Health Care Policy and Regulatory Group, Washington, DC

Course Level: Intermediate: Nursing CEs 1.5; Accounting CPEs 1.5 (NASBA/SKA)


Private Duty
205. Grassroots Lobbying-The 411 on Lobbying on "THE HILL" and Beyond!

The session will be lecture and Q and A period with some discussion. It is suited for first time attendees in Washington DC and those with experience lobbying in the past. This session is specifically for Private Duty providers.

Objectives:

  • Attendee will gain understanding of how a bill begins, grows and eventually becomes law
  • Attendee will have a clear follow up plan for after the Washington DC visit
  • Attendee will have a three step process to introduce a discussion with their representative in Congress

Faculty: Lucy Andrews, RN, MS, CEO, At Your Service Home Care, Santa Rosa, CA, Vice President, NAHC Board of Directors; Brittnei Salerno, BS, Administrator and President, La Jolla Nurses Home Care, La Jolla, CA, Immediate Past-Chair, CAHSAH

Course Level: Intermediate; Nursing 1.5 CEs; Accounting 1.5 CPEs (NASBA/RE); Social Workers 1.5 CEs

 


Tuesday, March 19, 2013
Concurrent Educational Sessions (300 series)
2:00 pm to 3:30 pm Private Duty

Private Duty

301. Employer Mandates under the Affordable Care Act

The Affordable Care Act takes effect in full force in 2014. Employers have several significant responsibilities to meet that vary depending on whether employees are provided with health insurance. This workshop provides a detailed discussion of the ACA employer mandates, including the IRS standards for determining whether and how the mandates apply to your business, what options exist for eliminating or reducing possible penalties, and the developing standards on what qualifies as a qualified health benefit plan.

Objectives:

  • Identify the standards for determining whether your company is a "small employer" or a "large employer?" for purposes of application of the employer mandate
  • Identify the standards for calculating an employer penalty when health insurance is not made available to employees
  • Discuss the business options to mitigate or eliminate an employer penalty

Faculty: William A. Dombi, Vice President for Law, National Association for Home Care & Hospice, Washington, DC.

Course Level: Overview; Nursing 1.5 CEs; Accounting 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs



Private Duty
303. Labor Organizing in Home Care

Unions are gearing up to grow, and the NLRB is poised to pave the road for organizing your employees. Learn the tactics and issues unions will use to sign up workers and unionize home care agencies.

Objectives:

  • Describe the legal process for union organizing campaigns
  • Identify and explain successful union organizing tactics and strategies
  • Prepare for increasing NLRB involvement in even non-union workplaces

Faculty: Matt Westfall, JD, Senior Director of Labor Relations, ResCare, Louisville, KY

Course Level: Overview; Nursing 1.5 CEs; Accounting 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs



Private Duty
304. Everything is Marketing

How to make the best of marketing opportunities. Learn marketing best practices, advertising, converting referrals, client and acquisition cost recruitment. Understanding how they all work together.

Objectives:

  • Identify if they are making the best of their current opportunities
  • Choose best practices
  • Defining yourself and tying in financial measures

Faculty: John Houllahan, BS, President &Owner, Houllahan & Associates, Litchfield, CT; Karissa Price, BA, PhD, CEO, Trusted Hands, Hacienda Heights, CA.

Course Level: Overview; Nursing 1.5 CEs; Accounting 1.5 CPEs (NASBA/MKT); Social Workers 1.5 CEs


Tuesday, March 19, 2013
Concurrent Educational Sessions (400 series)
3:45 pm to 5:15 pm

Private Duty
401. Fair Labor Standards Act: Increased Litigation on Overtime and Minimum Wage Disputes

The federal Fair labor Standards Act (FLSA) establishes base standards for minimum wage and overtime compensation. The FLSA affects salaried, hourly, and per visit compensated employees in home care. Recently, there has been an upsurge in class action litigation against home care companies alleging a wide variety of FLSA violations. This program presents a home care-specific overview of the increasing litigation and addresses the issues presented under the FLSA for all home care companies.

Objectives:

  • Identify the compensation risk areas under the FLSA with respect to home care employees
  • Recognize the requirements under the FLSA with respect to counting work hours and their role in determining minimum wage and overtime compliance
  • Identify the standards under the FLSA for qualifying for an exemption for professional and nonprofessional staff

Faculty: Angelo Spinola, Esq., BA, JD, Littler Mendelson, Atlanta, GA; Lisa “Lee” Schreter, JD, Shareholder, Littler Mendelson, PC, Atlanta, GA

Course Level: Intermediate; Nursing 1.5 CEs; Accounting 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs


Private Duty
402. Complex Care Coordination a New Line of Business for Home Care Agencies

Home care agencies are in a unique position to include complex care coordination as a new service line. Home care nurses roles can be expanded to coordinate care and resources for individuals with complex chronic disease as a value added service line.

Objectives:

  • Describe the need for improved care coordination to high risk/high cost individuals
  • Design a complex care coordination program that will have a positive impact it can have on the quality of individuals lives and lower overall cost of medical care to a group of high cost individuals in particular Medicare and Medicaid members
  • Evaluate the impact of care coordination with health indices and cost of care measures

Faculty: Bonnie Castonguay, RN, MBA, CMC, CPHQ, Co-Founder/CEO, Ho’okele Care at Home, Honolulu, HI

Course Level: Intermediate; Nursing 1.5 CEs; Accounting 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs


Wednesday, March 20, 2013
Concurrent Educational Sessions (500 series)
8:30 am to 10:00 am

March on Washington
501. Home Health Medicare Policy Roundup

The Centers for Medicare & Medicaid Service (CMS) has instituted new regulations and policies, and expanded medical review activities for home health agencies. This program is presented in order to inform attendees about the status of the regulations and policies that are of greatest concern to home health agencies and advise them of medical review activities. Hot topics include PPS update 2012, Face-to-Face encounter policies, therapy reassessment requirements, home health sanctions, plans to institute surety bonds in home health, and medical review activities. The impact of the Jimmo vs. Sebelius lawsuit and its impact on the home health benefit will be discussed. The opportunity will be provided for attendees to raise questions and discuss the challenges that they are facing.

Objectives:

  • Describe new and revised Medicare policies and regulations and medical review initiatives
  • Discuss their impact on home health operations
  • Identify available resources and courses of action for providers

Faculty: Mary St. Pierre, RN, BSN, MGA, Vice President for Regulatory Affairs, Mary Carr, RN, BSN, MPH, Associate Director for Regulatory Affairs, National Association for Home Care & Hospice, Washington, DC.

Course Level: Overview; Nursing 1.5 CEs; Accounting 1.5 CPEs (NASBA/SKA)



Private Duty
502. Insider’s Guide To Measuring Private Duty Financial Success

Pat Drea, COO of 450+ Visiting Angels private duty offices provides the inside track on financial metrics, national industry benchmarks and the best tracking tools. You will learn how to measure your agencies performance against industry data, evaluate which key actions will improve your agency’s business health and effectively motivate your staff.

Objectives:

  • Identify the how they compare to key industry benchmarks
  • Identify 4 Business Tracking Tools
  • Identify 4 Actions to improve business health

Faculty: Pat Drea, MPA, BSN, COO, Visiting Nurses Home, Taga Cay, SC

Course Level: Intermediate: Nursing CEs 1.5; Accounting CPEs 1.5 (NASBA/FIN); Social Worker 1.5CEs



Wednesday, March 20, 2013
Concurrent Educational Sessions (600 series)
10:15 am to 11:45 am

March on Washington
601. Medicare Hospice Policy Roundup

The Medicare Hospice Program has entered an era of rapid change that is being driven by regulatory and legislative initiatives. This session will provide insight into the latest regulatory issues hospice providers are addressing, as well as changes that are anticipated in the not-too-distant future. The session will also outline hospice issues currently under consideration by Congress and the Medicare Payment Advisory Commission (MedPAC) that may yield future changes in the Medicare Hospice Program. Finally, the program will provide findings from the latest hospice cost report data analysis conducted by NAHC.

Objectives:

  • Outline key issues related to current and future hospice regulatory requirements
  • Describe federal legislative initiatives in hospice and end-of-life care and work currently being conducted by MedPAC related to hospice
  • Discuss key findings from NAHC hospice cost report analysis

Faculty: Katie Wehri, Hospice Regulatory and Operations Specialist, and Theresa M. Forster, Vice President for Hospice Policy & Programs, both of the National Association for Home Care & Hospice, Washington, D.C.

Course Level: Overview; Nursing 1.5 CEs; Accounting 1.5 CPEs (NASBA/SKA)



Private Duty
603. Strike a Balance: Employee vs. Independent Contractor Model

Take an objective look at the employee vs independent contractor models of homecare with experts running both for 45 years. Determine which (or both) best meet your company’s goals.

Objectives:

  • Compare the pros and cons of Registry and Agency models of private duty home care
  • Identify the applicable state and federal laws for each model
  • Discuss the operational differences between each model to effectively make a decision about which (or both) models of home care work for your business

Faculty: Mindy Kursban, Esq. Corporate Counsel, Family & Nursing Care, Silver Spring, MD; Neal Kursban, JD, President, Family & Nursing Care, Silver Spring, MD

Course Level: Intermediate; Nursing 1.5 CEs; Accounting 1.5 CPEs (NASBA/RE); Social Workers 1.5 CEs



Private Duty
604. Preparing Home Care Aides for the Services of the Future

Participants attending this session will learn the core elements that will be required for training home care aides of the future. No longer can we as an industry afford to have our eyes and ears blunted by the lack of information, knowledge and training for those who are with our patients/clients the most, the home care aides. The agencies that survive and thrive in the future will be those that have home care aides trained and educated to work as team mates with the clinical staff.

Objectives:

  • Identify at least 6 different potential areas of education and training that agencies will need to be addressed
  • Identify potential resources that agencies may seek to meet the education and training needs of the home care aides
  • Demonstrate how to develop sales and marketing strategies using increase and home care aide training that will differentiate the agency from the competition

Faculty: Virginia Kenyon, RN, MN, Principal, Kenyon Home Care Consulting, Seattle, WA

Course Level: Intermediate; Nursing 1.5 CEs; Accounting 1.5 CPEs (NASBA/FIN); Social Workers 1.5 CEs


 

Wednesday, March 20, 2013
Concurrent Educational Sessions (700 series)
1:30 pm to 3:00 pm

March on Washington
701. Employer Mandates under the Affordable Care Act

The Affordable Care Act takes effect in full force in 2014. Employers have several significant responsibilities to meet that vary depending on whether employees are provided with health insurance. This workshop provides a detailed discussion of the ACA employer mandates, including the IRS standards for determining whether and how the mandates apply to your business, what options exist for eliminating or reducing possible penalties, and the developing standards on what qualifies as a qualified health benefit plan.

Objectives:

  • Identify the standards for determining whether your company is a "small employer" or a "large employer?" for purposes of application of the employer mandate
  • Identify the standards for calculating an employer penalty when health insurance is not made available to employees
  • Discuss the business options to mitigate or eliminate an employer penalty

Faculty: William A. Dombi, Esq., Vice President for Law, National Association for Home Care & Hospice, Washington, DC.

Course Level: Overview; Nursing 1.5 CEs; Accounting 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs



Private Duty
703. Go with the FLOW: Five Phases of Client Flow through a Highly Effective Home Care Company

An intense interactive learning process with Stephen Tweed, CSP based on the latest research by Leading Home Care and The Academy for Private Duty Home CareôIn these times of turbulent change in home care, the strongest, fastest growing companies will survive. In this high impact, interactive workshop, Stephen Tweed will share with you five phases of flow as clients move through your home care company. In this highly interactive learning process, you will experience a proven process for attracting, converting, staffing, caregiving, and collecting. Youíll see how the staff you have in your office affects your ability to serve more clients, attract and retain caregivers, reduce bad debt, and make more money.

Objectives:

  • Describe the five phases of client flow
  • Discuss the purpose and processes in each phase
  • Select the right people to staff each phase of the flow

Faculty: Stephen Tweed, BA, MS, CPS, CEO, Leading Home CareÖa Tweed Jeffries Company, Louisville, KY

Course Level: Intermediate; Nursing 1.5 CEs; Accounting 1.5 CPEs (NASBA/MKT); Social Workers 1.5 CEs



Private Duty
704. Building the Value of a Home Health Agency…from an M&A Perspective-Update

How large corporate buyers and private equity groups develop a price they are willing to pay for an agency. Using that information, show how that price can be increased, along with mistakes to avoid. Includes detailed information on completed transactions.

Objectives:

  • Develop an understanding of the formulas that buyers utilize to calculate the price they are willing to pay for the purchase of a home health agency
  • Develop an understanding of the various structures and financing that big buyers utilize to purchase home health care agencies
  • Identify how to increase the value of an agency by understanding the risk factors

Faculty: Kevin Taggart, BBA, Partner, Stoneridge Partners, Fort Meyers, FL.

Course Level: Intermediate Nursing 1.5 CEs; Accounting 1.5 CPEs (NASBA/RE); Social Workers 1.5 CEs











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