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National Association for Home Care & Hospice
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In the various roles he has undertaken through the years, Val J. Halamandaris has been a singular driving force behind the policy and program initiatives resulting in the recognition of home health care as a viable alternative to institutionalization. His dedication to consumer advocacy, which enhances the quality of life and dignity of those receiving home health care, merits VNA HealthCare Group’s highest recognition and deepest respect. 

VNA HealthCare Group

I have the highest respect for them, especially for the nurses, aides and therapists, who devote their lives to caring for people with disabilities, the infirm and dying Americans.  There are few more noble professions.

President Barack Obama

Home health care agencies do such a wonderful job in this country helping people to be able to remain at home and allowing them to receive services

U.S. Senator Debbie Stabenow (D-MI) Chair, Democratic Steering and Outreach Committee

Home care is a combination of compassion and efficiency.  It is less expensive than institutional care...but at the same time it is a more caring, human, intimate experience, and therefore it has a greater human’s a big mistake not to try to maximize it and find ways to give people the home care option over either nursing homes, hospitals or other institutions

Former Speaker of the U.S. House of Representatives Newt Gingrich (R-GA)

Medicaid covers long-term care, but only for low-income families.  And Medicare only pays for care that is connected to a hospital discharge....our health care system must cover these vital services...[and] we should promote home-based care, which most people prefer, instead of the institutional care that we emphasize now.

Former U.S. Senator Majority Leader Tom Daschle (D-CD)

We need incentives to...keep people in home health care settings...It’s dramatically less expensive than long term care.

U.S. Senator John McCain (R-AZ)


Home care is clearly the wave of the future. It’s clearly where patients want to be cared for. I come from an ethnic family and when a member of our family is severely ill, we would never consider taking them to get institutional care. That’s true of many families for both cultural and financial reasons. If patients have a choice of where they want to be cared for, where it’s done the right way, they choose home.

Donna Shalala, former Secretary of Health and Human Services

A couple of years ago, I spent a little bit of time with the National Association for Home Care & Hospice and its president, Val J. Halamandaris, and I was just blown away. What impressed me so much was that they talked about what they do as opposed to just the strategies of how to deal with Washington or Sacramento or Albany or whatever the case may be. Val is a fanatic about care, and it comes through in every way known to mankind. It comes through in the speakers he invites to their events; it comes through in all the stuff he shares.

Tom Peters, author of In Search of Excellence

Val’s home care organization brings thousands of caregivers together into a dynamic organization that provides them with valuable resources and tools to be even better in their important work. He helps them build self-esteem, which leads to self-motivation.

Mike Vance, former Dean of Disney and author of Think Out of the Box

Val is one of the greatest advocates for seniors in America. He goes beyond the call of duty every time.

Arthur S. Flemming, former Secretary of Health, Education, and Welfare

Val has brought the problems, the challenges, and the opportunities out in the open for everyone to look at. He is a visionary pointing the direction for us. 

Margaret (Peg) Cushman, Professor of Nursing and former President of the Visiting Nurses Association

Although Val has chosen to stay in the background, he deserves much of the credit for what was accomplished both at the U.S. Senate Special Committee on Aging, where he was closely associated with me and at the House Select Committee on Aging, where he was Congressman Claude Pepper’s senior counsel and closest advisor. He put together more hearings on the subject of aging, wrote more reports, drafted more bills, and had more influence on the direction of events than anyone before him or since.

Frank E. Moss, former U.S. Senator

Val’s most important contribution is pulling together all elements of home health care and being able to organize and energize the people involved in the industry.

Frank E. Moss, former U.S. Senator

Anyone working on health care issues in Congress knows the name Val J. Halamandaris.

Kathleen Gardner Cravedi, former Staff Director of the House Select Committee on Aging

Without your untiring support and active participation, the voices of people advocating meaningful and compassionate health care reform may not have been heard by national leaders.

Michael Sullivan, Former Executive Director, Indiana Association for Home Care

All of us have been members of many organizations and NAHC is simply the best there is. NAHC aspires to excellence in every respect; its staff has been repeatedly honored as the best in Washington; the organization lives by the highest values and has demonstrated a passionate interest in the well-being of patients and providers.

Elaine Stephens, Director of Home Care of Steward Home Care/Steward Health Systems and former NAHC C

Home care increasingly is one of the basic building blocks in the developing system of long-term care.  On both economic and recuperative bases, home health care will continue to grow as an essential service for individuals, for families and for the community as a whole.

Former U.S. Senator Olympia Snowe (R-ME)

NCOA is excited to be part of this great event and honored to have such influential award winners in the field of aging.

National Council of Aging

Health care at home…is something we need more of, not less of.  Let us make a commitment to preventive and long-term care.  Let us encourage home care as an alternative to nursing homes and give folks a little help to have their parents there.

Former President Bill Clinton


Private Duty Programing Descriptions

Audience Key:
| HH = Home Health | HOS = Hospice | NUR = Nurses |
| PHY = Physicians | PD = Private Duty | TH = Therapists|

100 Series – Thursday, October 31, 11:30am – 1pm

113. Complex Care Coordination: A New Line of Business for Home Care Agencies

Home care agencies are in a unique position to include complex care coordination as a new service line. The role of the home care nurse can be expanded to coordinate care and resources for individuals with complex chronic disease as a value added service line, and this session will provide the background necessary to develop a care coordination strategy.


  • Describe the need for improved care coordination to high risk/high cost individuals
  • Design a complex care coordination program that will have a positive impact it can have on the quality of individuals lives and lower overall cost of medical care to a group of high cost individuals in particular Medicare and Medicaid members
  • Evaluate the impact of care coordination with health indices and cost of care measures

Faculty: Bonnie Castonguay, RN, MBA, CMC, CPHQ, Co-Founder/CEO, , Ho’okele Care at Home, Honolulu, HI

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA)

Track: Marketing & Business Development
Audience: | HH | HOS | NUR | PHY | PD | TH


400 Series – Friday, November 1, 2:30 – 4pm

412. Enhancing Your Brand

This presentation provides a roadmap to boost your brand’s strategy through key enhancements that relate to your services, your community, and your current marketing efforts. The presenter will share the necessary steps to take when boosting a brand and building recognition in the community.


  • Identify your agency's core
  • Identify propensity of need
  • Create brand enhancements that relate to your core

Faculty: Bob Roth, BS, Managing Partner, Cypress HomeCare Solutions, Phoenix, AZ

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/MKT)

Track: Marketing & Business Development
Audience: | PD |

413. Health Information Technology:  Using Data to Win in Readmissions in Private Duty Home Care

Why is case management at some hospitals beginning to report up to the CFO? What data and tactics convince hospitals to choose one community provider over another? What readmissions discussions has (and has not) worked in private duty home care agencies in attracting hospital referrals?


  • Describe Medicare readmissions penalties
  • Demonstrate format for data collectionand presentation
  • Explore case studies of what has worked in the field

Faculty: Dr. Jacquelyn Kung, MBA, DPH, COO, ClearCare Online, San Francisco, CA; Geoffrey Nudd, MBA, CEO, ClearCare Online, San Francisco, CA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA)

Track: Health Information Technology
Audience: | PD |


500 Series – Friday, November 1, 4:15 – 5:45pm

510. Private Pay in Home Health Care: How Certified Home Health Agencies Can succeed in Private Duty Home Care

Most home health agencies struggle with private pay. In this dynamic, interactive presentation, the presenter will give you strategies and insights to overcome Four Big Barriers to Success in Pay”.


  • Explore the incredible opportunities in private pay home care
  • Describe the Four Big Barriers to Success for certified home health agencies trying to provide private pay

Faculty: Stephen Tweed, BA, MS, CSP, CEO, Leading Home Care, Louisville, KY

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/)

Track: Marketing & Business Development
Audience: | HH | HOS | NUR | PHY | PD | TH


600 Series – Saturday, November 2, 8 – 9:30am

613. Insider’s Guide To Measuring Private Duty Financial Success

The presentation will provide the inside track on financial metrics, national industry benchmarks and the best tracking tools for private duty home care. Participants will learn how to measure your agency’s performance against industry data, evaluate which key actions will improve your agency’s business health, and effectively motivate your staff.


  • Identify how they compare to key industry benchmarks
  • Identify four Business Tracking Tools
  • Identify four Actions to improve business health

Faculty: Patricia Drea, MPA, BSN, COO, Visiting Nurses Home, Taga Cay, SC

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/FIN)

Track: Financial
Audience: | PD |


700 Series – Saturday, November 2, 2:30 – 4pm

709. Legal Issues Facing Home Care Agencies: Protecting Your Business, Intellectual Property, and Bottom Line

This presentation will provide an in-depth review of what should and should not go into agency service agreements and employee contracts. Practical recommendations and tips will be provided to help minimize liability and enhance business operations and efficiency.


  • Analyze agency service agreements, review examples of problematic language, and improve contracts with sample provisions and anaylze employee agreements
  • Identify gaps and learn how to draft effective policies
  • Discuss pressing legal issues facing homecare agencies

Faculty: Robert King, Esq., Attorney and Founder, Legally Nanny, Irvine, CA
Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/RE)

Track: Legal & Regulatory
Audience: | PD |

716. PDHCA Open Forum

Come meet and share a dialogue with the PDHCA Advisory Board Members at the open forum as we discuss the exciting news on industry trends, the Private Duty Community and the current political climate including health care reform employer mandates and the federal companion exemption.

Faculty: Lucy Andrews, RN, MS, CEO, At Your Service Home Care, Santa Rosa, CA; Brittnei Salerno, BS, Administrator and President, La Jolla Nurses Home Care, La Jolla, CA

Course Level: Intermediate; No CEs or CPEs awarded for this session nursing CEs

Track: Legal & Regulatory
Audience: | PD


800 Series – Saturday, November 2, 4:15 – 5:45pm

814. Grassroots Lobbying: The 411 on Lobbying on “The Hill” and Beyond!

The session will inform private duty home care providers on the basics of lobbying their Members of Congress. The presenter will discuss the steps providers need to take in addressing their issues and concerns with their Representatives and how to develop a follow-up plan.


  • Interpret how a bill begins, grows and eventually becomes law
  • Compose a follow up plan for after the Washington DC visit 
  • Apply a three step process to introduce a discussion with their representative in Congress

Faculty: Lucy Andrews, RN, MS, CEO, At Your Service Home Care  , Santa Rosa, CA; Brittnei  Salerno, BS, Administrator and President, La Jolla Nurses Home Care, La Jolla, CA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/RE)

Track: Private Duty
Audience: | HH | HOS | NUR | PHY | PD | TH

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