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:: NAHC Report
NAHC Report: Issue# 2296, 10/17/2013
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ARTICLE ARCHIVES MEMBER RESOURCES eNEWSLETTERS CARING STORE
IoM Reports on Challenges of Cancer Care in the U.S.: Urges Greater Emphasis on Informed Decisions in Advanced Cancer Cases
Excerpts from NAHC President Val J. Halamandaris’ Interview with Tom Rath, One of this Year’s Annual Meeting General Session Speakers
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IoM Reports on Challenges of Cancer Care in the U.S.: Urges Greater Emphasis on Informed Decisions in Advanced Cancer Cases

The National Academy of Sciences’ Institute of Medicine (IoM) has completed a new study that identifies a crisis in cancer care in the United States stemming from a growing demand for care, a shrinking oncology workforce, rising costs of cancer care, and the complexity of the disease and its treatment.  The report, “Delivering High-Quality Cancer Care:  Charting a New Course for a System in Crisis,” offers several recommendations for addressing these challenges and improving cancer care, including by strengthening clinicians’ core competencies, shifting to team-based models of care, and communicating more effectively with patients.

In the early days of hospice coverage under Medicare, most individuals electing care were diagnosed with cancer.  While that has changed significantly over the last 30 years, patients with cancer diagnoses still make up approximately 30 percent of the beneficiary population.  The percentage of hospice users with cancer is likely a higher percentage than this, however, due to the widespread practice by hospices of including only a single diagnosis on hospice claims.  Over the last 15 months, the Centers for Medicare & Medicaid Services (CMS) has directed, in keeping with ICD-9-CM coding guidelines, that hospices provide the principal and all additional diagnoses related to the terminal condition on claims being submitted for payment.

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Chip Bell to Address NAHC’s 2013 Annual Meeting & Exposition on Saturday, November 2nd
2013 NAHC Annual Meeting & Exposition General Session Speakers Announced

Chip Bell helps companies build cultures that support long-term customer loyalty. As founder of The Chip Bell Group, he works from both Dallas, Texas, and Atlanta, Georgia. Before starting the firm in 1980, he was director of management and organization development for NCNB, now Bank of America. He holds graduate degrees from Vanderbilt University and George Washington University, and brings both academic and real-world experience to his many publications.

Bell is the author or co-author of several best-selling books, including Customer Loyalty Guaranteed, Service Magic, Customers as Partners, Take Their Breath Away: How Imaginative Service Creates Devoted Customers, and his latest The 9 ½ Principles of Innovative Service. 

He is also the author of over 300 articles that have appeared in professional journals, such as Management Review, Quality Digest, Leader to Leader, Journal of Management Consulting, and CARING magazine. 

To register to attend NAHC’s Annual Meeting, and to hear Chip Bell in person, please click here.

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Excerpts from NAHC President Val J. Halamandaris’ Interview with Tom Rath, One of this Year’s Annual Meeting General Session Speakers

Tom Rath is one of the most influential authors of the last decade. He studies the role of human behavior in health, business, and economics. Rath writes and speaks on a wide range of topics, from well-being to organizational leadership.

Rath’s latest book, Eat Move Sleep: How Small Choices Lead to Big Changes, is already receiving critical acclaim as a “transformative work.” His roadmap for “leading a long and meaningful life” is the latest of several international bestsellers including the #1 New York Times bestseller, How Full Is Your Bucket? In total, his books have sold more than 5 million copies, been translated in 16 languages, and made over 250 appearances on the Wall Street Journal’s bestseller list.

Rath serves as a senior scientist and advisor to Gallup, where he previously spent 13 years leading the organization’s work on employee engagement, strengths, and well-being. He also served as vice chairman of the VHL cancer research organization. He earned degrees from the University of Michigan and the University of Pennsylvania, where he is now a regular guest instructor. Rath and his wife Ashley, along with their two children live in Arlington, Virginia.

Below are excerpts from his interview with NAHC President Val J. Halamandaris. The full interview will be featured in an upcoming issue of CARING Magazine.

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