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  NAHC Report: Issue# 2762, 10/5/2015
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CMS Holds CAHPS Hospice Survey Training Call
Senate Finance Committee Discusses Issues Related to Improper Payments in Federal Programs, Including Medicare and Medicaid
For Your Information: Reminder: Complete Important NAHC Survey on the Role of Non-Physician Practitioners in Home Care
Job Corner: Assistant Vice President, Home Health/Hospice – Full Time
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CMS Holds CAHPS Hospice Survey Training Call

CMS held a CAHPS Hospice Survey training call on September 30, 2015. The purpose of the call was training for survey vendors as well as other interested parties. Slides from the five-hour training session and the agenda are available here.

While most of the call went over information pertinent to survey vendors, there were some items of interest for hospice providers, and these are detailed below.

Relative to public reporting of the CAHPS Hospice Survey data, CMS indicated that they must first have four quarters of data. The eligible quarters started with the second quarter of 2015 which means four quarters of data will not be available until second quarter 2016. CMS does not believe public reporting of this data will occur in the second quarter of 2016 due to other issues such as the formula to be used for calculation of the survey scores has not yet been decided and a timeline for the website for reporting this information has not yet been developed and approved.

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Senate Finance Committee Discusses Issues Related to Improper Payments in Federal Programs, Including Medicare and Medicaid
Some Raise Concerns about Erroneous Medicare Denials and the Backlog of Appeals

The United States Senate Finance Committee held a hearing on Thursday, October 1, to discuss issues related to improper payments in federal programs, including but not limited to Medicare and Medicaid. The hearing followed the issuance of a report earlier this year by the Government Accountability Office (GAO) that estimated for fiscal year 2014 a total of $124.7 billion in improper payments spanning 124 programs and 22 agencies, up from $105.8 billion in fiscal year 2013. In his testimony at the hearing, GAO Comptroller General Gene L. Dodaro  stated that the “almost $19 billion increase was primarily due to the Medicare, Medicaid, and Earned Income Tax Credit programs, which account for over 75 percent of the government-wide improper payment estimate.” GAO found that in FY 2014 the Medicare program paid out nearly $60 billion in improper payments, and Medicaid paid out approximately $17.5 billion in improper payments. An improper payment, according to GAO, is defined by statute “as any payment that should not have been made or that was made in an incorrect amount (including overpayments and underpayments) under statutory, contractual, administrative, or other legally applicable requirements.” GAO’s full testimony and recommendations are available here.

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Reminder: Complete Important NAHC Survey on the Role of Non-Physician Practitioners in Home Care

As previously indicated, the National Association for Home Care & Hospice (NAHC) has developed a survey on the role of non-physician practitioners (NPPs) in home care in an effort to strengthen advocacy efforts to gain authority for NPPs to certify Medicare home health services. NAHC requests that all home health agencies take a few moments to complete this quick survey. Legislation is currently advancing in the Congress that would remove the limitation on the authority of the NPP role in Medicare home health services.

Click here for the full NAHC Report article, which provides more information including a link to the survey.

Assistant Vice President, Home Health/Hospice – Full Time


The Assistant Vice President, Home Health/Hospice executes direct administration of the Penn Highlands Healthcare System Home Health and Hospice departments as evidenced by achieving results in clinical quality, service excellence, human resources management and financial management. The Assistant Vice President assists in developing and implementing a strategic plan for the growth and development of the System's home health and hospice services.


  • Bachelors Degree in Nursing, Business Administration, or related field required; Masters Degree in Nursing, Business Administration, or related field preferred.
  • System management experience preferred.
  • Five years home health/hospice nursing experience required;
  • Two years management experience in home health/hospice setting required.
  • Demonstrates effective communication and collaboration skills with physician and all other members of the health care team
  • Progressive and successful work history
  • Specialty certification preferred

Penn Highlands DuBois is the best of modern health care technology, plus the best of small town America!

Located in the midst of the beautiful rolling hills and woodlands of Pennsylvania, you don't have to be a native to feel at home here. No matter where your roots, you'll quickly recognize that the staff at Penn Highlands DuBois (PHD), like other residents of the community, will make you feel right at home.

Penn Highlands DuBois (PHD) offers residents of west central Pennsylvania a rare combination of technologically advanced health care in a warm, friendly environment. Widely recognized as one of the leading health centers of its kind in the commonwealth, PHD is an oasis of clinical and technical excellence, with a focus on patient-centered care. Its rural setting is just far enough from the hustle of the city life to make it peaceful, but close enough to provide easy access to sought-after urban attractions.


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Please forward your resume and cover letter with salary requirements to Ann Bohac, HR Recruiter VNA Care Network & Hospice at    or visit our website at


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