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  NAHC Report: Issue #3000, 9/27/2016
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NAHC and Allies Urge House of Representatives to Pass RAISE Family Caregivers Act
CMS Issues Hospice CAHPS Information
For Your Information: Former SouthWest CEO to Address NAHC on the Most Powerful Rule for Business Success
Job Corner: Corporate Compliance and Privacy Officer, Evangelical Lutheran Good Samaritan Society; Director of Patient Services — Home Care & Hospice, Long Island, NY
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NAHC and Allies Urge House of Representatives to Pass RAISE Family Caregivers Act

Earlier this month the National Association of Home Care & Hospice co-signed a letter with 53 other organizations to urge the House of Representatives to pass the Recognize, Assist, Include, Support and Engage (RAISE) Family Caregivers Act (H.R. 3099). NAHC would like to see the House advance the RAISE Act in the few days left in this Congress before members recess and return to their districts to campaign.

The bipartisan legislation passed the Senate last year and has 124 co-sponsors in the House. It needs 218 votes to pass the House.  The RAISE Family Caregivers Act would:

  • Implement the federal Commission on Long-Term Care’s bipartisan recommendation that Congress require the development of a national strategy to support family caregivers.
  • Create an advisory body to bring together relevant federal agencies and others from the private and public sectors to advise and make recommendations.
  • Identify specific actions that government, communities, providers, employers, and others can take to recognize and support family caregivers and be updated annually.

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CMS Issues Hospice CAHPS Information

CAHPS Hospice Survey September 28 Training Materials are Now Available
To view or download the agenda or PowerPoint slides for the September 28, 2016 CAHPS Hospice Survey Training session, please click on Training Materials.  Please note that the Sept. 28 CAHPS Hospice Survey Training is geared toward Hospice CAHPS Survey vendors and registration for the session is no longer available.

CAHPS Hospice Survey Quality Assurance Guidelines V3.0 (QAG V3.0)
The CAHPS Hospice Survey administration protocols are contained in the CAHPS Hospice Survey Quality Assurance Guidelines Version 3.0 (QAG).  This document has been developed by the Centers for Medicare & Medicaid Services (CMS) to standardize the survey data collection process and to ensure comparability of data reported through the CAHPS Hospice Survey. Please click here to view or download the QAG V3.0.

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Former SouthWest CEO to Address NAHC on the Most Powerful Rule for Business Success
NAHC 2016 Annual Meeting Conference and Exposition, October 23–25, 2016 in Orlando, Florida

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View the Schedule at a Glance

NAHC’s 2016 Annual Meeting & Exposition is sponsored by:

Point Click Care
Homecare Homebase
Ability Network
Benefits in a Card

We’ve got three days of impressive keynote speakers, amazing educational sessions and engaging networking opportunities. All of this will leave you excited, energized and ready to put into practice what you learned when you return home.

From the NAHC stage, former SouthWest Airlines CEO Jim Parker will talk about why doing the right thing by your employees and customers doesn’t only “feel good,” it's the most powerful rule for business success. He says if you develop a respect and appreciation for your employees, they’ll do the same for your customers. He’ll share personal insights explaining that it’s really not that hard to do the right thing no matter what industry sector you’re in.

Parker, author of the book Do the Right Thing, led Southwest Airlines during the wake of 9/11 and was faced with a disastrous situation that threatened to ruin not only their airline but the entire airline industry. His leadership approach was: no layoffs, no pay cuts and no-hassle ticket refunds. The result, Southwest remained profitable and was the only major airline to protect the jobs of all its employees.

Jim Parker speaks at Sunday’s General Session at NAHC 2016.

To learn more about the conference educational opportunities, keynote speakers, the home care & hospice expo and much more, click here.

We’ll see you in Orlando!

Corporate Compliance and Privacy Officer — The Evangelical Lutheran Good Samaritan Society, Sioux Falls, South Dakota
Full Time

The Evangelical Lutheran Good Samaritan Society (Society), the nation’s largest not-for-profit, faith-based provider of senior housing and services, seeks a Corporate Compliance and Privacy Officer for its fast-growing Home & Community Based Services (HCBS) business enterprise. 

This leader directs planning, development, implementation, training, and monitoring of all regulatory compliance and HIPAA privacy programs for Home Health and Hospice services and Services@Home/Private Duty across the enterprise, including the Society’s subsidiary operations. This position is located in Sioux Falls, South Dakota; however, a telework arrangement may be considered.

Compliance: Broad knowledge of healthcare and business operations gained through a four-year degree in business, management or healthcare; prefer advanced degree applicable to the duties and responsibilities of the position, a minimum of 5 years’ experience in healthcare industry and at least three years’ experience in compliance/quality for a healthcare organization or equivalent.  Must have knowledge and experience in payment, reimbursement and clinical documentation requirements for home-health related services - especially for the Medicare program.

Privacy: Certified in Healthcare Privacy (CHPS) or Registered Health Information Administrator (RHIA) designation preferred; knowledge/experience in electronic medical records in healthcare; ability to learn/develop high proficiency in computerized records systems.

To apply, visit the Society’s career website at:

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