What Information Does NAHC Collect?
Most data NAHC collects is used only to help us better serve our members. It is our general policy to collect and store only personal information that our members and visitors knowingly provide. If our privacy policies change, we will notify all users by email or a special announcement placed on the website.
From General Users. NAHC does not collect any personal information from users browsing its websites or affiliates websites. We do collect non-personal data which is sent automatically by your web browser. This non-personal data consists of but not limited to; IP address, browser type, device type, operating system and local time zone. The non-personal data is used to generate aggregate statistics about visitors to our sites. Please check your web browser if you want to learn what information your browser sends or how to change your settings.
From NAHC’s Members, Conference Registrants, and Other Customers. To gain access to members-only resources and personalization features on NAHC’s websites and affiliate sites, members and other users are asked to register and provide some limited information. This information is submitted voluntarily. NAHC asks users to provide their name, member number (for members), company name, company address, company phone, and email. Similar information may be submitted to NAHC through membership applications and conference or webinar registration. Additionally, for some emails sent in HTML format by NAHC to its members through its discussion groups and electronic newsletters, we will collect specific information regarding what the recipient does with that email. For those emails, NAHC will monitor whether a recipient subsequently clicks through to links provided in the message. Other information collected through this tracking feature includes: email address of a user, the date and time of the user’s “click,” a message number, name of the list from which the message was sent, tracking URL number and destination page. NAHC only uses this information to enhance its products and distribution of those products to its members. This information is not sold or distributed in any other manner. As with general users, NAHC does collect non-personal data which is sent automatically by your web browser. This non-personal data consists of but not limited to; IP address, browser type, device type, operating system and local time zone. The non-personal data is used to generate aggregate statistics about visitors to our sites. Please check your web browser if you want to learn what information your browser sends or how to change your settings.
Security. Although we use security measures to help protect your personal data against loss, misuse or unauthorized disclosure, we cannot guarantee the security of information provided to us over the internet. All information is stored on secure servers and all payment transactions will be encrypted.
How Does NAHC Use Data Collected?
NAHC use information voluntarily submitted by members and other customers in the following ways:
NAHC Member Services and Products. Generally, NAHC and its direct affiliates use data collected to improve its own web content; to respond to visitors’ interests, needs and preferences; and to develop new products and services.
Disclosures to Third Parties. NAHC also makes member contact information available through the NAHC Agency Locator and NAHC Business Partner Marketplace using its website and to those who register for its conferences. On occasion, NAHC may also provide limited data to third parties that offer products and services. These limited data include names, job titles, companies and business addresses, but do not include business phone numbers, business fax numbers or e-mail addresses. Users may request NAHC refrain from disclosing the data it collects to third parties on the membership application form, conference registration form or any other form on which they are providing information; an opt-out box will appear on each form on which a user provides information. Alternatively, users may contact NAHC at membership@NAHC.org or 202-547-7424 to express their preferences if they determine later that they do not wish to have the information shared.
Consent to Use Personal Information. For the purposes of the Data Protection Act(s) 1984 and 1998 (as applicable), NAHC its agents must store, host and otherwise process the information (including personal data) supplied by the User when registering for this website. NAHC may send such data outside the European Economic Area for processing. If you reside in the European Union, please indicate your consent that the personal information you have provided may be transferred and stored in countries outside of the EU, including the United States. User supplies as defined above when registering for the Web site in order to allow NAHC (or its designated agents) to use the information to send the User unsolicited direct mail advertisements, promotions, and solicitations for third parties’ products and services.
Credit Card Account Information. NAHC does not disclose or store credit card account information provided by its members and customers. When members and customers choose to pay using their credit cards, NAHC submits the information needed to obtain payment to the appropriate clearinghouse using encrypted SSL technology.
What Privacy Issues Arise With Links to Other Sites?
This website contains links to other web sites. NAHC has no control over and is not responsible for the privacy policies or content of such sites.
What to do if You Have a Privacy Concern?
If any User believes NAHC has handled its personal information in a manner that does not comply with this privacy statement, please contact us via email or by calling 202-547-7424.
National Association for Home Care & Hospice
228 Seventh Street, SE
Washington, DC 20003
Phone: (202) 547-7424
Fax: (202) 547-3540
This policy was last updated on February 1, 2019.