Implicit Bias in the Healthcare Industry: How It’s Making Us Sick(er)

Implicit Bias in the Healthcare Industry: How It’s Making Us Sick(er)

Thursday, July 16, 2020
12:00-1:30pm ET

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Implicit bias is the concept that we develop unconscious patterns from our experiences that help shape our views in ways that we may not even be aware of but can nonetheless impact our attitudes and actions. These biases inevitably have real-world implications which can result in cultural stereotypes, unidentified narratives, systemic practices, and policies behaviors that often lead to inequitable treatment of others.

Current research shows that implicit bias can be tempered through specific exercises designed to help us recognize and correct generalizations that lead to unconscious judgment. Understanding how we process information is the first step to managing it. This program will help us to identify bias, learn how it affects our organizational decision-making, and encourage learners to use that knowledge to reduce the negative effects of bias. The idea is that if we can mitigate our underlying biases, we’ll decrease discriminatory behaviors at work and level the playing field for underrepresented members of the workforce.

This program will be held on July 16th at 12 ET for all healthcare and home care organizations. Cindy-Ann Thomas, one of the nation’s leading diversity and inclusion consultants and employment attorneys, will facilitate this conversation. Our conversation will focus primarily on the impact of implicit biases in the workplace and the critical role our organizations play in shaping our path forward as a country. This webinar will be a living room-style program designed for all, so we encourage you and your entire team to attend.

Faculty

  • Angelo Spinola, Shareholder | Co-Chair, Home Health and Home Care Industry Group
  • Cindy-Ann L. Thomas, Principal | Co-Chair, EEO & Diversity Practice Group

FREE TO ATTEND

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HHFMA Call with the Experts

HHFMA Update with the Experts

Wednesday, June 17, 2020 ; 1:00-2:00 pm Eastern

Call-in Instructions Have Been Sent to HHFMA Members

 

Program Description

The HHFMA Update with the Experts will provide legislative, regulatory, and legal updates along with other timely topics of importance to home care and hospice financial executives. In addition, every month specific benchmark(s) will be reviewed and discussed.

Objectives

  • To review and update legislative, regulatory, and legal updates with a focus on the needs of CFOs’ and financial consultants who are members of NAHC and HHFMA.
  • To provide the opportunity for certain members to provide specific topical information to the group

Agenda

  • Legislative Update
  • COVID Expenses on Cost Report MA-Hospice Demonstration Update
  • Interim Final Rule Comments Submitted for the 3/30 rule
  • Comment Period Closes July 7th for the 4/30 rule
  • Hospice Quality Reporting Program Update
  • Private Duty Advocacy Update
  • Benchmark of the Month: PDGM Data

Panel of Experts

  • Bill Dombi, President, NAHC
  • Theresa Forster, Vice President Hospice Policy and Programs, NAHC
  • Mary Carr, Vice President, Regulatory Affairs, NAHC
  • Katie Wehri, Director, Home Health and Hospice Regulatory Affairs, NAHC
  • Calvin McDaniel, Director of Government Affairs, NAHC,
  • Emilie Bartolucci, Executive Director, Private Duty Homecare Association
  • Patrick Brown, Vice President Finance, Trinity Health at Home

 

Interested in joining the Home Care & Hospice Financial Managers Association (HHFMA)? Visit hhfma.org today to learn more.

COVID-19 Town Hall: Conversations with Coalition Leaders

COVID-19 Town Hall: Conversations with Coalition Leaders
COVID-19 Impact on Palliative Care and Hospice, Now and into the Future

June 11, 2020 ; 1:00 pm – 2:00 pm Eastern

This week, NAHC joins the National Coalition for Hospice and Palliative Care (The Coalition) for part of a 4-Part Series of webinars featuring Coalition Leaders providing perspective and insight facing the field during the COVID-19 pandemic. 

Town Hall Objectives:

  • Learn from these national leaders how the COVID-19 epidemic has changed the delivery of palliative care and hospice – temporarily or perhaps permanently.

  • Listen to these national leaders offer advice to the field for what’s ahead.

  • Special emphasis during this Town Hall on the role of chaplaincy and the need for psychosocial support for patients, families and the palliative care and hospice team.

Faculty

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COVID-19 Home Care & Hospice Town Hall – July 8

Home Care & Hospice COVID-19 Town Hall
Planning for a Post-Pandemic Future

Wednesday, July 8, 2020
1:00-2:30 pm Eastern

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Webinar Description:

As we pivot to a post-pandemic world, top industry leaders will address how their leadership team is planning for the future, along with what new policies and protocols have been set in place moving forward.

There will be audience Q&A and the attendees are encouraged to submit questions that faculty will answer. Those common questions and answers will be listed on the NAHC COVID-19 Frequently Asked Questions page and the call will be recorded if you are unable to join us.

Please invite your colleagues.

FREE to attend!

 

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(Note: If you’ve registered for one webinar in the series, you are automatically registered for all of the webinars.)

COVID-19 Home Care & Hospice Town Hall – June 24

Home Care & Hospice COVID-19 Town Hall
Planning for a Post-Pandemic Future

Wednesday, June 24, 2020
1:00-2:30 pm Eastern

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Webinar Description:

The next webinar in our series will feature leadership from EvergreenHealth in Washington state, the health system that identified the country’s first fatal case of COVID-19. During this virtual town hall, you will hear directly from those who have been dealing with the most dangerous public health crisis of our time and how it has affected their operations, staff, and patients.

As we pivot to a post-pandemic world, they will address how their leadership team is planning for the future, along with what new policies and protocols have been set in place moving forward.

There will be audience Q&A and the attendees are encouraged to submit questions that faculty will answer. Those common questions and answers will be listed on the NAHC COVID-19 Frequently Asked Questions page and the call will be recorded if you are unable to join us.

Please invite your colleagues.

FREE to attend!

Faculty

  • Brent Korte, Chief Home Care Officer, EvergreenHealth Home Care Services
  • Molly McDonald, Quality & Regulatory Manager, EvergreenHealth Home Health
  • Sarah McGuire, Director of Clinical Services, EvergreenHealth Home Care Services
  • Alexander Van Gundy, Business Analyst, EvergreenHealth Home Care Services

 

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(Note: If you’ve registered for one webinar in the series, you are automatically registered for all of the webinars.)

COVID-19 Home Care & Hospice Town Hall – June 10

Home Care & Hospice COVID-19 Town Hall
COVID-19 The Path Forward in Hospice and Palliative Care

Wednesday, June 10, 2020
1:00-2:30 pm Eastern

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Webinar Description:

Hear from leaders in hospice and palliative care as they share their thoughts and practices for protecting our staff and patients as we begin the next chapter of care. They will also discuss lessons learned and best practices related directly to their experience with the public health pandemic.

Please invite your colleagues.

FREE to attend!

Faculty

  • John Mulder, MD, FAAHPM, HMDC, Chief Medical Consultant for Hospice and Palliative Care Medical Director, Trillium Institute

  • Debbie Shumway, Executive Director, Hospice of the Valley

  • Susan Ponder-Stansel, President & CEO, Community Hospice and Palliative Care

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(Note: If you’ve registered for one webinar in the series, you are automatically registered for all of the webinars.)

Home Care Industry COVID-19 Update – Part 8

Home Care Industry Update: Part 8

Thursday, June 18, 2020, 12:00-2:00 pm Eastern

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NAHC has partnered with Littler Mendelson, the Home Care Association of America (HCAOA), and the Private Duty Homecare Association (PDHCA) to provide a weekly webinar series to assist home health and home care providers to navigate through the complex and seemingly ever changing legal landscape brought about by the COVID-19 pandemic.

In part eight of this series, our team will provide an in depth analysis of the most pertinent legislative updates impacting our industry including the status of the 4th stimulus package and how it has now evolved from the HEROES bill passed by the House of Representatives. We will also review survey results from 1,010 in-house counsel, human resources professionals and C-suite executives regarding the most significant concerns our clients still have as a result of the pandemic. Finally, in light of the information overload we are all experiencing, our team will provide a high-level chronological summary of the most critical steps that agencies should take to protect clients, caregivers and the organization during this volatile time. This review will serve as both a reminder of recommended practices reviewed over the past several months and a recap of the key components of your organization’s response to the pandemic.

The goal of this series is to bring the industry together for real-time advocacy and legal updates, practical guidance in light of the same, and provide a forum for answers to your most pressing questions. Our industry is needed now more than ever, and we ask you to tune in for this series and continue to do your part to keep our patients and clients safe.

FREE to attend!

Faculty

  • Angelo Spinola, Shareholder, Littler Mendelson
  • William Vail, Special Counsel, Littler Mendelson
  • Bill Dombi, President, NAHC
  • Vicki Hoak, Executive Director, HCAOA

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Sponsored by:

Home Care Industry COVID-19 Legislative Update Webinar Series – Part 7

Home Care Industry COVID-19
Legislative Update Webinar Series Part 7

Thursday, June 4, 2020, 12:00-2:00 pm Eastern

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NAHC has partnered with Littler Mendelson, the Home Care Association of America (HCAOA), and the Private Duty Homecare Association (PDHCA) to provide a weekly webinar series to assist home health and home care providers to navigate through the complex and seemingly ever changing legal landscape brought about by the COVID-19 pandemic. The goal of this series is to bring the industry together for real time advocacy and legal updates, practical guidance in light of the same, and provide a forum to get the answers to your most pressing questions. Our industry is needed now more than ever and we ask you to tune in for this series and continue to do your part to keep our patients and clients safe.

In part seven of this series, our team will provide an in depth analysis of the most pertinent legislative updates impacting our industry, as well as provide a status update and implications of the New York State Lawsuit against the Department of Labor and the most recent guidance release by the Small Business Administration as it pertains to the Paycheck Protection Program. We will also peer into the future of the workplace and address the employment and labor law changes that are here to stay as a result of COVID-19 and discuss practical solutions to help you navigate this post-pandemic world.

The goal of this series is to bring the industry together for real-time advocacy and legal updates, practical guidance in light of the same, and provide a forum for answers to your most pressing questions. Our industry is needed now more than ever, and we ask you to tune in for this series and continue to do your part to keep our patients and clients safe.

You will receive a recording of the webinar if you register even if you cannot attend the webinar in real time. These webinars will be substantive in nature and cumulative, such that one will build on the other.

FREE to attend!

Faculty

  • Angelo Spinola, Shareholder, Littler Mendelson
  • William Vail, Special Counsel, Littler Mendelson
  • Bill Dombi, President, NAHC
  • Vicki Hoak, Executive Director, HCAOA

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Sponsored by:

COVID-19 Home Care & Hospice Town Hall – June 3

Home Care & Hospice COVID-19 Town Hall

How COVID-19 Has Sparked New Opportunities for Private Duty Care

Wednesday, June 3, 2020
1:00-2:30 pm Eastern

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Webinar Description:

New data from a recent survey of family healthcare decision makers reveals that families have had a fundamental shift in their perceptions and expectations of healthcare providers due to the pandemic. The research indicates a strong preference for care delivered at home versus inpatient healthcare facilities. This situation opens up new opportunities for private duty care at home. Yet families have high expectations from providers that connect to issues of trust, credibility and control. This session examines the data and its implications for your private duty service to build its brand and grow patient census.

Please invite your colleagues.

FREE to attend!

Faculty

  • Stephanie Johnston, MBA, President & CEO, Transcend Strategy Group
    Stephanie Johnston, MBA, is president and CEO of Transcend Strategy Group, a team of advisors working with senior care providers to increase referrals, reduce turnover and improve patient experience. Stephanie writes and speaks extensively on strategic planning, leadership, continuous improvement and talent development. Her personal experiences in caregiving led her to leave a Fortune 500 management career for the senior care industry. Stephanie serves on boards and committees for the National Association for Home Care & Hospice, the National Hospice and Palliative Care Association and the Private Duty Homecare Association.
  • Stan Massey, Partner & Lead Consultant, Transcend Strategy Group
    For the past 19 years, Stan Massey has been the nation’s leading expert in brand and marketing for hospice organizations. He has worked on marketing, communications and planning projects for more than 40 homecare organizations, coast to coast. Every client that has followed his advice has experienced exponential revenue growth. Guided by research, Stan skillfully crafts plans and communications that yield exceptional results – increasing referrals, elevating quality, reducing turnover and improving patient experience. Stan has served as a keynote or session speaker at more than 30 state hospice conferences and a dozen national homecare conferences.

 

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(Note: If you’ve registered for one webinar in the series, you are automatically registered for all of the webinars.)

COVID-19 Home Care & Hospice Town Hall – May 27

Home Care & Hospice COVID-19 Town Hall:
Private Duty Homecare Association

Wednesday, May 27, 2020
1:00-2:30 pm Eastern

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Webinar Description:

Each week, NAHC brings you our Home Care & Hospice Virtual Town Hall Series to discuss COVID-19. The intent is to provide you and your staff with the most up-to-date information about COVID-19 from home care and hospice leaders who have been on the front lines of this pandemic. Learn from those who have been dealing with the most dangerous public health crisis of our time and how it has affected their operations, staff, and patients.

Distinguished members of the Private Duty Homecare Association (PDHCA) Advisory board and leaders within the private duty community will share the impact COVID-19 has had on their business and operations. They will share lessons learned and best practices related directly to their experience with the public health pandemic.

These home care and hospice veterans will discuss experiences and important updates in this ever-changing landscape. There will be audience Q&A, the audience is encouraged to submit questions that the weekly participants will answer. Those common questions and answers will be listed on the NAHC COVID-19 Frequently Asked Questions page and the call will be recorded if you are unable to join us.

Please invite your colleagues.

FREE to attend!

Faculty

  • Emilie Bartolucci, Executive Director, Private Duty Homecare Association
  • Jeff Salter, CEO, Caring Senior Service
  • Sheila Davis, Senior VP, Area Operations, Always Best Care Senior Services

 

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(Note: If you’ve registered for one webinar in the series, you are automatically registered for all of the webinars.)