Private Duty Home Care at NAHC Monthly Update
Technology: Taking Action to Make Data-Driven Decisions in Private Duty
Thursday, January 7, 2021 ; 3:00-4:00 pm Eastern
Making data-driven decisions is a key to success in any business – but the need is exacerbated in the ultra-competitive and low-margin private duty home care market. Using data to identify important trends is no longer considered a “luxury item” for home care agencies and those that are unable to monitor key information will struggle to compete against their better-informed peers.
- Devising a data-driven strategy from the ground up – take stock of what you have now and where you want to be next year
- Choosing the right metrics for your market – what’s on your home care dashboard?
- Taking action on the information available – actionable information requires action plans to drive change when positive or negative trends are discovered
Rob Price, Product Manager, MatrixCare