Home Care Pulse

About Home Care Pulse

Home Care Pulse leads the home care industry in quality assurance, performance benchmarking, and caregiver training. On behalf of agencies across North America, Home Care Pulse surveys over 15,000 clients/caregivers monthly to gather satisfaction scores and feedback on how they can improve. In February 2020, Home Care Pulse merged with nationally recognized training provider, In the Know, and helps more than 6,000 healthcare organizations train, engage, and retain more caregivers.

Apart from client/caregiver surveys and caregiver training, Home Care Pulse also provides tools to monitor, analyze, and generate more online reviews; conducts the annual Home Care Benchmarking Study, and administers the annual Best of Home Care awards to agencies that achieve best-in-class client and caregiver satisfaction scores.

Home Care Pulse’s mission is to empower home care providers to deliver superior care.

Home Care Pulse Benchmarking Study

2021 Special NAHC Member Report

NAHC Member Discounts on Home Care Pulse Services

Take advantage of your NAHC membership discount on HCP services

2021 Metric of the Month 

January

Tracking Hospital Readmission Rates in Home Care

February

2019 Office Staff Turnover & Benefits

March

Billing Rates

April

Professional Caregiver Training

May

June

Caregiver Turnover Rate 2020

July

Caregiver Satisfaction

August

2020 Office Staff Turnover & Benefits

September

October

November

December

Additional Links 

Home Care Pulse

Free Resource Library

Our Solutions: Client/Caregiver Surveys, Online Caregiver Training & Review Manager

2020 Home Care Benchmarking Study

Best of Home Care

2021 Home Care Growth Summit