Schedule  |  Faculty  |  Keynote Speaker  |  Sponsors  |  Registration





Emilie R. Bartolucci, Ed.D., MPA, CPXP, Executive Director, Private Duty Home Care at NAHC

Keynote Address: The Power of Personality (1.0 CNE)

Merrick Rosenberg, MBA, CEO, Take Flight Learning, Author, Personality Expert and Thought Leader


Bringing the Hospital Home with Private Duty Home Care (1.0 CNE)

Sheila Davis, CHCE, COS-D, Executive Senior Vice President of Area Operations, Always Best Care Senior Services
Summer Napier, BSN, RN, HCS-C, COS-C, CEO and Owner, Healing Hands Healthcare LLC


5 Best Practices for Caregiver Mentoring: The Secrets to Employee Retention 2021 (1.0 CNE)

Kathy Febraio, CAE, President and CEO, New York State Association of Health Care Providers
Erik Madsen, MBA, CEO, Home Care Pulse
Carole L. Mosher, LPN, BSN, RN, Director of Training, North Country Home Services
Kesha Yansen, MPH, Business Development Coordinator, Family Care Certified Services


How to Promote a Culture of Innovation (1.0 CNE)

Patricia Drea, BSN, MPA, Senior Vice President, Axxess
Sherry McGowan, Director, Visiting Angels Living Assistance Services


Private Duty Home Care – Operations Best Practices Expert Panel Discussion (1.0 CNE)

Dr. Lucy Andrews, DNP, MS, BSN, RN, President and CEO, At Your Service Nursing and Home Care
Maxine Hochhauser, MBA, PT, President – Home and Community Based Services, LHC Group Inc.
Brittnei Salerno, President and CEO, La Jolla Nurses Homecare
Jeff Salter, Founder and CEO, Caring Senior Service


Advocacy & Legal Updates & 2021 Predictions (1.5 CNEs)

Angelo Spinola, Esq., Shareholder, Co-Chair, Home Health and Home Care Industry Group, Littler
William A. Dombi, Esq., President, National Association for Home Care & Hospice

*All live sessions will be recorded and available for viewing later by registered attendees.

Additional Recorded Sessions

Turning the Tables on Turnover: Using Inside-Out Branding to Reduce Turnover and Consistently WOW Clients (1.0 CNE)

Stan Massey, Partner & Lead Consultant, Transcend Strategy Group
Emily Zarecki, Vice President Account Management, Transcend Strategy Group

The Secret to Dementia Care in Private Duty Home Care (1.0 CNE)

Lauren Hirsch, LCSW, Director, BAYADA Home Healthcare
Kristin Kingery, MSW, LSW, Division Director, BAYADA Home Healthcare
Michelle Watts,  MBA, Director, BAYADA Home Healthcare

The New Operations Toolkit |  Supporting Best Practices Around Infection Control and Employee Safety Measures (1.0 CNE)

Pam Conlon-Sandhu, RN, BSN, CRRN, Director of Client Services, Agility Health
Juliet Nyatta, COO, Honor

Creating Value Through Predictive Analytics to Improve Health Outcomes and Drive New Revenue (1.0 CNE)

Kunu Kaushal, CSA, Founder & CEO, Senior Solutions
Maureen O’Connor, MBA, Senior Solutions Manager for Applied Insights, WellSky

Homecare Technology and a New Connected Remote Workforce (1.0 CNE)

Lisa Ferden, Co-founder & COO, Generations Homecare System