Testimonials

Through the HHFMA Mentorship program I have had several formal and informal conversations with my assigned mentor. This has provided the opportunity to evaluate and achieve my career goals within the industry – like being appointed to the HHFMA Workgroup. The knowledge I have gained since joining the industry has been extensive and the HHFMA Mentorship program has played a major role in my career development. I will continue to contribute to the success of this initiative, including becoming a mentor myself.
RJ Gagnon, CFO, Androscoggin Home Health and Hospice
One of the most significant benefits of joining a professional organization, like NAHC, is the opportunity it provides to either be a mentor or to find one. As a previous “mentoree,” I am a huge advocate for the NAHC Mentorship program. I was blessed to gain Carolyn Fleistra as a mentor. Carolyn offered me the ability to learn the industry and association from someone who had worked in the industry at the executive level for years and someone who had been involved in the organization at a high level. She shared her experiences, shared tips, ensured I knew where to be, and above all, gave me a sense of belonging. I highly encourage anyone to seek mentorship
Summer Napier, President, Healing Hands Healthcare, LLC
The HHFMA Mentorship program has provided me with a great professional relationship with someone outside of my own organization. My mentor has been a great sounding board and someone I can reach out to as for insight and guidance related to professional development, speaking opportunities, educational resources and especially career aspirations. We often work together to discuss both financial and regulatory changes that will impact the home health and/or hospice industries. I cannot stress enough the value I have received being in the HHFMA Mentorship program and plan to become a mentor myself.
Mike Simione, Director of Cost Reports, SimiTree Healthcare Consulting
When I first became a homecare executive, my predecessor and first home health & hospice mentor advised me to join HHFMA. “And never miss the Finance conference!” It was fantastic advice. The HHFMA has been a great source of current information over my career, and its mentoring program was a terrific additional benefit. I was fortunate to be assigned a wonderful mentor, Marcylle Combs. She answered my questions, introduced me to others, and helped me navigate all the resources available to members through NAHC and the HHFMA. I’ve also really enjoyed mentoring others over the years. If you are new to the HHFMA, a mentor can help you optimize your membership. If you are experienced, serving as a mentor is a wonderful way to give back to the homecare and hospice community.
Carolyn Flietstra BSN RN, Executive Vice President (Retired), Christian Living Services

Schedule | Faculty | Keynote Speaker | Sponsors | Registration

Schedule

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12:00pm-12:50pm

Welcome

Emilie R. Bartolucci, Ed.D., MPA, CPXP, Executive Director, Private Duty Home Care at NAHC

Keynote Address: The Power of Personality (1.0 CNE)

Merrick Rosenberg, MBA, CEO, Take Flight Learning, Author, Personality Expert and Thought Leader

1:00pm-1:50pm

Bringing the Hospital Home with Private Duty Home Care (1.0 CNE)

Sheila Davis, CHCE, COS-D, Executive Senior Vice President of Area Operations, Always Best Care Senior Services
Summer Napier, BSN, RN, HCS-C, COS-C, CEO and Owner, Healing Hands Healthcare LLC

2:00pm-2:50pm

5 Best Practices for Caregiver Mentoring: The Secrets to Employee Retention 2021 (1.0 CNE)

Kathy Febraio, CAE, President and CEO, New York State Association of Health Care Providers
Erik Madsen, MBA, CEO, Home Care Pulse
Carole L. Mosher, LPN, BSN, RN, Director of Training, North Country Home Services
Kesha Yansen, MPH, Business Development Coordinator, Family Care Certified Services

3:00pm-3:50pm

How to Promote a Culture of Innovation (1.0 CNE)

Patricia Drea, BSN, MPA, Senior Vice President, Axxess
Sherry McGowan, Director, Visiting Angels Living Assistance Services

4:00pm-5:00pm

Private Duty Home Care – Operations Best Practices Expert Panel Discussion (1.0 CNE)

Dr. Lucy Andrews, DNP, MS, BSN, RN, President and CEO, At Your Service Nursing and Home Care
Maxine Hochhauser, MBA, PT, President – Home and Community Based Services, LHC Group Inc.
Brittnei Salerno, President and CEO, La Jolla Nurses Homecare
Jeff Salter, Founder and CEO, Caring Senior Service

5:00pm-6:30pm

Advocacy & Legal Updates & 2021 Predictions (1.5 CNEs)

Angelo Spinola, Esq., Shareholder, Co-Chair, Home Health and Home Care Industry Group, Littler
William A. Dombi, Esq., President, National Association for Home Care & Hospice

*All live sessions will be recorded and available for viewing later by registered attendees.

Additional Recorded Sessions

Turning the Tables on Turnover: Using Inside-Out Branding to Reduce Turnover and Consistently WOW Clients (1.0 CNE)

Stan Massey, Partner & Lead Consultant, Transcend Strategy Group
Emily Zarecki, Vice President Account Management, Transcend Strategy Group

The Secret to Dementia Care in Private Duty Home Care (1.0 CNE)

Lauren Hirsch, LCSW, Director, BAYADA Home Healthcare
Kristin Kingery, MSW, LSW, Division Director, BAYADA Home Healthcare
Michelle Watts, MBA, Director, BAYADA Home Healthcare

The New Operations Toolkit | Supporting Best Practices Around Infection Control and Employee Safety Measures (1.0 CNE)

Pam Conlon-Sandhu, RN, BSN, CRRN, Director of Client Services, Agility Health
Juliet Nyatta, COO, Honor

Creating Value Through Predictive Analytics to Improve Health Outcomes and Drive New Revenue (1.0 CNE)

Kunu Kaushal, CSA, Founder & CEO, Senior Solutions
Maureen O’Connor, MBA, Senior Solutions Manager for Applied Insights, WellSky

Homecare Technology and a New Connected Remote Workforce (1.0 CNE)

Lisa Ferden, Co-founder & COO, Generations Homecare System