Schedule  |  Faculty  |  Keynote Speaker  |  Registration



Live Education*
February 23, 2021

12:00pm-12:50pm     Welcome

  • Emilie R. Bartolucci, Executive Director, Private Duty Home Care at NAHC

Keynote Address: The Power of Personality

(Commercial support provided by Savii, Inc.)

  • Merrick Rosenberg, CEO Take Flight Learning, Author, Personality Expert and Thought Leader 

12:50pm-1:00pm     Break

1:00pm-1:50pm        Session 1: Bringing the Hospital Home with Private Duty Home Care

  • Sheila Davis, Vice President, Area Operations, Always Best Care Senior Services
  • Summer Napier, CEO and Owner, Healing Hands Healthcare LLC

1:50pm-2:00pm        Break

2:00pm-2:50pm        Session 2: 5 Best Practices for Caregiver Mentoring: The Secrets to Employee Retention 2021

  • Erik Madsen, CEO, Home Care Pulse
  • Carole Mosher, Director of Training, North Country Home Services
  • Kesha Yansen, Business Development Coordinator, Family Center Certified Services
  • Kathy Febraio, President and CEO, New York State Association of Health Care Providers

2:50pm-3:00pm        Break

3:00pm-3:50pm        Session 3: How to Promote a Culture of Innovation

(Commercial support provided by Generations Homecare System)

  • Patricia Drea, Senior Vice President, Axxess

3:50pm-4:00pm        Break

4:00pm-5:00pm        Session 4: Private Duty Home Care- Operations Best Practices Expert Panel Discussion

  • TBD

5:00pm-6:30pm        Session 5: Advocacy & Legal Updates & 2021 Predications

(Commercial support provided by Axxess)

  • Angelo Spinola, Shareholder, Co-Chair, Home Health and Home Care Industry Group, Littler
  • William A. Dombi, Esq., President, National Association for Home Care & Hospice

*All live sessions will be recorded and available for viewing later by registered attendees.

Recorded Companion Education

Session 6: Turning the Tables on Turnover: Using Inside-Out Branding to Reduce Turnover and Consistently WOW Clients

  • Stan Massey, Partner & Lead Consultant, Transcend Strategy Group
  • Emily Zarecki, Vice President Account Management, Transcend Strategy Group

Session 7: The Secret to Dementia Care in Private Duty Home Care

  • Lauren Hirsch, LCSW, Director, BAYADA Home Healthcare
  • Kristen Kingery, MSW, LSW, Division Director, BAYADA Home Healthcare
  • Michelle Watts, Director, BAYADA Home Healthcare

Session 8: The New Operations Toolkit |  Supporting Best Practices Around Infection Prevention and Employee Safety

  • Marissa Muller, VP Communications, Honor

Session 9: Creating Value Through Predictive Analytics to Improve Health Outcomes and Drive New Revenue

  • Maureen O’Connor, Senior Solutions Manager for Applied Insights, WellSky

Session 10: Homecare Technology and a New Connected Remote Workforce

  • Lisa Ferden, Co-founder & COO, Generations Homecare System